An increasing number of Danes are abandoning their landline phones in favour of their mobile. Internet access is also widespread. Numbers published by Statistics Denmark show that in 2009 86% of all Danes had internet access at home, that 96% of Danish enterprises in Denmark have internet access, and 88 % have their own website. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

For further information about Statistics Denmark visit: www.dst.dk.

Several companies in Denmark offer telephone, TV and Internet services at fairly reasonable prices by European standards. Most of the telecom companies offer high-speed internet connections and many of the companies offer package deals including a telephone line, internet connection and possibly cable TV in the same subscription.

If you want a Danish mobile number you can either sign up for a subscription or buy a prepaid package with a SIM card. A subscription includes a contract you have to sign, and often requires payment of a monthly fee. Depending on the deal, some subscription contracts require you to subscribe for a minimum period - usually six months. Note that in order to subscribe you will have to have a Danish CPR number. Read more about the CPR number under CPR number.

Most mobile operators offer a variety of deals, e.g. deals which work out cheapest if you make a lot of international calls, primarily communicate via SMS, make a lot of short calls, or have long conversations, etc. To find the best and cheapest deal, you must know how you will be using your phone. Make sure to compare different companies’ deals and rates before you sign up as a customer. If you cannot find information in English contact the companies and ask what deals they offer in relation to your usage.

With a prepaid package you pay up front for connection time and can replenish your calling credit whenever you want to. A prepaid calling service does not require you to sign a long-term contract or pay a monthly subscription fee; although an establishment fee may apply.

Many mobile telephony providers have an online service, where you may replenish your calling credit, using e.g. a Visa or a Dankort. Some companies also sell calling time in stores, kiosks and at newsagents, as well as in their own company stores. Note that you can only buy calling credit from the company, where you are registered as a customer.

You can get a prepaid calling plan from most mobile telephony companies, and some of the online mobile telephony companies only offer prepaid calling plans. Note that if you do not yet have a CPR number, a prepaid calling package is your only option if you want a Danish mobile phone number; subscription plans require you to have a CPR number.

You can sign up for a prepaid calling plan on the different companies’ websites or at their stores. Sometimes, you can also sign up for a prepaid calling plan, by buying a prepaid calling package at a supermarket or some kiosks.

Many mobile telephony providers offer “family packages”, with family-friendly offers. For instance these may allow family members to call each other for free. Note that companies often require that all the relevant family members sign up as, customers to make use of family benefits.

Many companies will offer you a cheaper cash price for a mobile phone if you sign up as a customer and for certain subscriptions. These subscription deals usually bind you for at least six months and require you to pay a monthly subscription. It can be a good idea to ask the company to specify how much you will end up paying for the phone, including the binding subscription fees. They are legally obliged to provide this information in adverts. You should also remember to make sure that the subscription deal´s calling rates and service harmonise with your mobile usage.

In order to use your foreign mobile phone in Denmark with a Danish SIM card, the telephone must not be SIM-locked. The phone must also be compatible with the GSM standard.

If you intend to use the SIM card issued by your foreign mobile provider your foreign mobile operator must have a roaming agreement.

Many Danes send short messages by SMS. For instance, numbers published by Statistics Denmark show that 6 452 000 000 text messages were sent in Denmark during the first six months of 2009. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

Many of the companies which supply Telephone, TV and Internet services offer package deals if you subscribe to all services at their company.

Many companies that collect regular payments charge a fee from customers who do not pay via the electronic payment solution provided by Nets Betalingsservice. Read more about PBS Betalingsservice under Betalingsservice from Nets.

When calling from a foreign number to a Danish telephone number, you need to dial area code, 0045/+45 in front of the 8-digit Danish number, even when you are in Denmark.

Telephone boxes in public places accept coins or calling cards.

Calling cards are available at news agents, kiosks and post offices.
 

Local telephone directories are distributed to all households in Denmark. You can also look up telephone numbers on www.degulesider.dk, www.krak.dk or www.eniro.dk. Directory enquiries are also accessible by dialing 118, but please note that charges for calling 118 are much higher than normal call rates.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

An increasing number of Danes are abandoning their landline phones in favour of their mobile. Internet access is also widespread. Numbers published by Statistics Denmark show that in 2009 86% of all Danes had internet access at home, that 96% of Danish enterprises in Denmark have internet access, and 88 % have their own website. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

For further information about Statistics Denmark visit: www.dst.dk.

Several companies in Denmark offer telephone, TV and Internet services at fairly reasonable prices by European standards. Most of the telecom companies offer high-speed internet connections and many of the companies offer package deals including a telephone line, internet connection and possibly cable TV in the same subscription.

In Denmark everyone over the age of 18 who has a TV,  computer or mobile phone with internet access are legally obliged to pay for a media licence. If you only have a radio, you will have to pay for a radio licence. You are required to register for a licence no later than 14 days after you have acquired an appliance.

One media licence includes all appliances in the households of married couples, couples living together, and children living at home with their parents.

You can read more about the media licence at: www.dr.dk. You can also register for the media licence on the website. However, the registration site is only available in Danish. To register, you can also call DR at +45 70 20 13 13.

The booklet ”Insurance for everyday needs” published by the Danish Insurance Association contains more information about insurance in Denmark. Visit the Danish Insurance Association website at www.forsikringogpension.dk.

In addition to give information about the above-mentioned elements, the guide, Tax scheme for foreign researchers and key employees (25 per cent or 33 per cent taxation), on the SKAT website, the guide also  contains information about:

• How to register employees for the scheme.
• Calculating the tax.
• If you as an employee have other income.
• How to prepare you annual assessment notice as an employee.
• Supplementary tax liability.
• Approval of researchers.
• Tax authorities in Denmark.

Please note that some of the headings in the table of content of the guide also has links to relevant subcategories. 

For further information about rules and factors to be aware of as a new taxpayer in Denmark, you should read the guide Taxation - when moving to Denmark.

A wide range of information is available on SKAT’s website: www.skat.dk.

More information on allowances and deductions is to be found in SKAT’s leaflet Tax in Denmark, An introduction – for new citizens. You will also find some information regarding allowances and deductions in SKAT’s guide ”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to Denmark to work for a limited period of time. The guide explains how to obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

Further information about the Danish tax system in relation to pension plans is available in SKAT’s guides: Tax and pension plans - for those with a pension plan in Denmark or another EU or EEA member state and Tax and pension plans - for migrant workers who come to Denmark from another country to work.

If you have any questions you can always call SKAT on telephone +45 72 22 18 18.

You will also find some information about tax in Denmark on Work in Denmark’s website.

If you want a Danish mobile number you can either sign up for a subscription or buy a prepaid package with a SIM card. A subscription includes a contract you have to sign, and often requires payment of a monthly fee. Depending on the deal, some subscription contracts require you to subscribe for a minimum period - usually six months. Note that in order to subscribe you will have to have a Danish CPR number. Read more about the CPR number under CPR number.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

Most mobile operators offer a variety of deals, e.g. deals which work out cheapest if you make a lot of international calls, primarily communicate via SMS, make a lot of short calls, or have long conversations, etc. To find the best and cheapest deal, you must know how you will be using your phone. Make sure to compare different companies’ deals and rates before you sign up as a customer. If you cannot find information in English contact the companies and ask what deals they offer in relation to your usage.

If you have any questions about CPR numbers contact Citizens’ Services in the municipality in which you live. You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide: 

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus, you can meet service assistants from Citizens’ Services and get assistance acquiring a CPR number in International Citizen Service Aarhus, located at Nordhavnsgade 4, 8000 Aarhus C. For more information about the International Citizen Service Aarhus, go to International Citizen Service.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at kark.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. You then:

• Enter “The name of the Municipality you live in” in the Hvor (Where) search box

• Then click on Søg (Search)

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can meet Aarhus Municipality’s Citizens’ Services and get assistance with acquiring a CPR number at One Stop Shop on Wednesdays from 14.00-16.00. The One Stop Shop is located at Nordhavnsgade 1, 8000 Aarhus C. For more information about the One Stop Shop, go to One Stop Shop.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov 

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj 

With a prepaid package you pay up front for connection time and can replenish your calling credit whenever you want to. A prepaid calling service does not require you to sign a long-term contract or pay a monthly subscription fee; although an establishment fee may apply.

Many mobile telephony providers have an online service, where you may replenish your calling credit, using e.g. a Visa or a Dankort. Some companies also sell calling time in stores, kiosks and at newsagents, as well as in their own company stores. Note that you can only buy calling credit from the company, where you are registered as a customer.

The local Citizens’ Services will provide you with contact information for the local provider of free Danish language courses. After sign-up, the language school will want to see you and give an assessment of which class will give you best value and most effective learning possibilities.

If you want to enrol in free Danish classes in Aarhus, you can contact:

Lærdansk Aarhus, Vestergade 72, third floor, 8000 Aarhus C.
Phone: +45 8732 5400.
Mail: aarhus@laerdansk.dk.

You can also enrol by following this link.

You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter  “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search). You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

Learn more about the Danish tax system in the guide "Taxation - when moving to Denmark". If you are interested in learning more about how and why we pay tax in Denmark, most common tax rules are described in the guide "Tax in Denmark - An introduction for new citizens".

You can call SKAT on +45 72 22 18 18 or go to your local SKAT service office.

You can find your local service office, at SKAT’s website - If you do not understand Danish, please follow this guide: 

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search area “Postnr. eller by:”,
• Click on the “søg” button.

The location of SKAT’s service centers in your area will then be marked of as small buildings on the map. Place the arrow over the building, and the address of the service office will be displayed.

“Skattecentre” means tax service offices, “Postnr. eller by” means post code or town, “Søg” means search.

If you live in the Aarhus area, you can also meet representatives of SKAT at International Citizen Service. Read more about International Citizen Service here.

If you need further information regarding Betalingsservice, contact your bank.

You can get a prepaid calling plan from most mobile telephony companies, and some of the online mobile telephony companies only offer prepaid calling plans. Note that if you do not yet have a CPR number, a prepaid calling package is your only option if you want a Danish mobile phone number; subscription plans require you to have a CPR number.

You can sign up for a prepaid calling plan on the different companies’ websites or at their stores. Sometimes, you can also sign up for a prepaid calling plan, by buying a prepaid calling package at a supermarket or some kiosks.

Post Danmark A/S 
Tietgensgade 37 
1566 København V                             
Customer support:  +45 80 20 70 30

E-mail: skrivpost@post.dk

Website: www.postdanmark.dk

For information about SKAT and taxes in Denmark, see the SKAT website: www.skat.dk

You can also call SKAT on +45 72 22 18 18

In the pamphlet Tax in Denmark, An introduction – for new citizens, you can learn about the Danish tax system. Please note that the booklet was published in 2005, and it does not include the changes adopted in the connection of the Tax Reform Act 2009. You can read more about the changes here.

Information about tax in Denmark is also available in SKAT’s guide”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to work in Denmark for a limited period of time. The guide explains how you obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

On the SKAT website you will find a guide about the preliminary income assessment for 2009. The guide contains the most common tax rules applicable to salaried staff/wage-earners and pensioners and indicates when and how you should change your preliminary income assessment and shows examples of tax calculations.

You can find your local SKAT service office, on SKAT’s website - If you do not understand Danish, please follow this guide:

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search field “Postnr. eller by:”.
• Click on the “søg” button.

Many mobile telephony providers offer “family packages”, with family-friendly offers. For instance these may allow family members to call each other for free. Note that companies often require that all the relevant family members sign up as, customers to make use of family benefits.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

The Regional State Administrations is responsible for handling EU/EEA citizens’ applications for an EU residence document. For more about the Regional State Administration and their work, visit the website: www.statsforvaltning.dk.

For questions regarding Certificate of Registration, call the Regional State Administrations’ EU residence office on +45 72 56 84 56.
The Central Jutland State Administration EU-residence office handles applications for Certificate of Registration for people resident in the Aarhus area and Central Jutland. The office is located at Lyseng Alle 1, 8270 Højbjerg.

You can also obtain assistance with, and submit your Application for EU Residence Document, at International Citizen Service Aarhus. Read more about International Citizen Service here.

You can read more about NemKonto accounts at www.nemkonto.dk. You can also call NemKonto support at +45 44 60 63 68, or contact a Danish bank.

The Danish Immigration Service is responsible for issuing residence and work permits for non-EU/EEA citizens. You can read about the Danish Immigration Service, their work, and which rules apply for residence and work permits on their website www.nyidanmark.dk.

The Danish Immigration Services
Ryesgade 53
2100 Copenhagen Ø
Telephone: +45 35 36 66 00
Telephone hours: 9 a.m. to 3 p.m.
Fax: +45 35 36 19 16
E-mail: us@us.dk

Note: The Danish Immigration Service has made a telephone guide that tells you what questions you can expect to get answered when you contact them.

If you want to contact the Danish mission in your country, you can find the relevant contact information at www.um.dk.

Many companies will offer you a cheaper cash price for a mobile phone if you sign up as a customer and for certain subscriptions. These subscription deals usually bind you for at least six months and require you to pay a monthly subscription. It can be a good idea to ask the company to specify how much you will end up paying for the phone, including the binding subscription fees. They are legally obliged to provide this information in adverts. You should also remember to make sure that the subscription deal´s calling rates and service harmonise with your mobile usage.

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at krak.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can also meet Citizens’ Services and get assistance with acquiring a CPR number at International Citizen Service, located at Nordhavnsgade 4, 8000 Aarhus C. Read more about International Citizen Service here.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

In order to use your foreign mobile phone in Denmark with a Danish SIM card, the telephone must not be SIM-locked. The phone must also be compatible with the GSM standard.

If you intend to use the SIM card issued by your foreign mobile provider your foreign mobile operator must have a roaming agreement.

The Sports Confederation of Denmark, www.dif.dk.

The Danish Gymnastics and Sports Associations, www.dgi.dk.

The Danish Company Sports Federation, www.firmaidraet.dk (Information only available in Danish).

Ministry of Culture, www.kum.dk.

Many Danes send short messages by SMS. For instance, numbers published by Statistics Denmark show that 6 452 000 000 text messages were sent in Denmark during the first six months of 2009. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

Relevant authorities:

The Danish Road Directorate
Niels Jules Gade 13
PB 9018
DK-1022 Copenhagen K.
Telephone: 45 7244 3333
Fax: +45 3315 0848
Website: www.vejdirektoratet.dk.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

Many of the companies which supply Telephone, TV and Internet services offer package deals if you subscribe to all services at their company.

Many companies that collect regular payments charge a fee from customers who do not pay via the electronic payment solution provided by Nets Betalingsservice. Read more about PBS Betalingsservice under Betalingsservice from Nets.

If you have any practical questions regarding ICS, you can contact Workindenmark.

Note that representatives of Immigration Service, the State Administration for Central Jutland, Aarhus Municipal Citizens’ Services and SKAT are only available at ICS during the service's opening hours. If you have got questions outside ICS' opening hours, please, contact the respective authority directly.

You can contact the Regional State Administrations’ EU residence office at: +45 7256 8456.

You can contact SKAT at: +45 7222 1818.

In Aarhus you will find Citizens’ Services at the following addresses:

Rådhuset (City Hall)
Park Allé
8000 Aarhus C

Aaby Bibliotek
Ludvig Feilbergs Vej 7
8230 Aabyhøj

Risskov Bibliotek
Fortebakken 1
8240 Risskov

Viby Bibliotek
Skanderborgvej 170
8260 Viby J

Opening hours:

Monday, Tuesday and Wednesday 8.00-16.00
Thursday 10.00-19.00
Friday 8.00-16.00

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

When calling from a foreign number to a Danish telephone number, you need to dial area code, 0045/+45 in front of the 8-digit Danish number, even when you are in Denmark.

Telephone boxes in public places accept coins or calling cards.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

Calling cards are available at news agents, kiosks and post offices.
 

Local telephone directories are distributed to all households in Denmark. You can also look up telephone numbers on www.degulesider.dk, www.krak.dk or www.eniro.dk. Directory enquiries are also accessible by dialing 118, but please note that charges for calling 118 are much higher than normal call rates.

An increasing number of Danes are abandoning their landline phones in favour of their mobile. Internet access is also widespread. Numbers published by Statistics Denmark show that in 2009 86% of all Danes had internet access at home, that 96% of Danish enterprises in Denmark have internet access, and 88 % have their own website. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

For further information about Statistics Denmark visit: www.dst.dk.

Nets Betalingsservice is the Danish banks’ and savings banks’ payment service provider. Betalingsservice is an electronic payment solution (direct debit service) provided by Nets. Nets is owned jointly by the banks and savings banks and the Danish National Bank. By signing up bills from creditors, who use Betalingsservice, the payments will be debited automatically from your selected account on the date each payment is due.

More information about Betalingsservice is available in English on Nets’ website, www.nets.eu.

If you sign up e.g. your mobile phone bills with Betalingsservice, the phone company will send all relevant invoice information – the amount you are to pay and the due date, etc. – to Nets.

Betalingsservice will list the invoice information in a payment pre-notification, in which all your Betalingsservice payments are listed. The Betalingsservice pre-notification will be sent to you - either on paper or electronically via your online banking system. As long as you do not refuse any of the payments, the payments will be transferred automatically from your account to your phone company’s account on the due date.

Several companies in Denmark offer telephone, TV and Internet services at fairly reasonable prices by European standards. Most of the telecom companies offer high-speed internet connections and many of the companies offer package deals including a telephone line, internet connection and possibly cable TV in the same subscription.

In Denmark everyone over the age of 18 who has a TV,  computer or mobile phone with internet access are legally obliged to pay for a media licence. If you only have a radio, you will have to pay for a radio licence. You are required to register for a licence no later than 14 days after you have acquired an appliance.

One media licence includes all appliances in the households of married couples, couples living together, and children living at home with their parents.

You can read more about the media licence at: www.dr.dk. You can also register for the media licence on the website. However, the registration site is only available in Danish. To register, you can also call DR at +45 70 20 13 13.

To sign up with Betalingsservice you must have a Danish bank account. You may choose to have your different payments debited from different accounts if you have more than one Danish bank account.

There are different ways of signing up payments with Betalingsservice:

• You can sign up payments by contacting your bank. The bank will request a Nets number, a debtor group number and your membership-, customer- or policy number. You can usually find the information needed on a payment slip or an invoice from the relevant company.

• Some companies offer to sign your payments to Betalingsservice when you become a customer.

• In your online banking system, you can sign up bills to Betalingsservice. If you have any questions, contact your bank.

• On some companies’ website you can sign up your payments to the company with Betalingsservice.

If you want a Danish mobile number you can either sign up for a subscription or buy a prepaid package with a SIM card. A subscription includes a contract you have to sign, and often requires payment of a monthly fee. Depending on the deal, some subscription contracts require you to subscribe for a minimum period - usually six months. Note that in order to subscribe you will have to have a Danish CPR number. Read more about the CPR number under CPR number.

Most mobile operators offer a variety of deals, e.g. deals which work out cheapest if you make a lot of international calls, primarily communicate via SMS, make a lot of short calls, or have long conversations, etc. To find the best and cheapest deal, you must know how you will be using your phone. Make sure to compare different companies’ deals and rates before you sign up as a customer. If you cannot find information in English contact the companies and ask what deals they offer in relation to your usage.

You can unsubscribe your different Betalingsservice payments by contacting your bank. When you unsubscribe a payment, no future payments to the company will be executed via Betalingsservice. If you want to stop payments that have already been notified, you must unsubscribe the payment no later than two banking days prior to the due date.

With a prepaid package you pay up front for connection time and can replenish your calling credit whenever you want to. A prepaid calling service does not require you to sign a long-term contract or pay a monthly subscription fee; although an establishment fee may apply.

Many mobile telephony providers have an online service, where you may replenish your calling credit, using e.g. a Visa or a Dankort. Some companies also sell calling time in stores, kiosks and at newsagents, as well as in their own company stores. Note that you can only buy calling credit from the company, where you are registered as a customer.

If you need further information regarding Betalingsservice, contact your bank.

You can get a prepaid calling plan from most mobile telephony companies, and some of the online mobile telephony companies only offer prepaid calling plans. Note that if you do not yet have a CPR number, a prepaid calling package is your only option if you want a Danish mobile phone number; subscription plans require you to have a CPR number.

You can sign up for a prepaid calling plan on the different companies’ websites or at their stores. Sometimes, you can also sign up for a prepaid calling plan, by buying a prepaid calling package at a supermarket or some kiosks.

Most Danish bills have pre-printed payment slips attached. You can pay your bill at your bank, with online banking or at a post office. Note that post offices and the banks charge a service fee of no less than DKK 20 per over-the-counter payment.

A two-digit code on a payment slip indicates the type of payment involved. The two digits are followed by a two groups of numbers separated by a ‘+’ sign. These are the giro account number or payment ID and/or a supplier code.

If you will be paying more bills from the same supplier in future, you may want to opt for direct debit via Nets (a Nordic provider of payments, card and information services). Bills will be paid automatically once they have been registered by the system. You will have to make manual payments until registration has fallen into place. Read more about Nets under the heading Betalingsservice from Nets.

Many mobile telephony providers offer “family packages”, with family-friendly offers. For instance these may allow family members to call each other for free. Note that companies often require that all the relevant family members sign up as, customers to make use of family benefits.

Many companies will offer you a cheaper cash price for a mobile phone if you sign up as a customer and for certain subscriptions. These subscription deals usually bind you for at least six months and require you to pay a monthly subscription. It can be a good idea to ask the company to specify how much you will end up paying for the phone, including the binding subscription fees. They are legally obliged to provide this information in adverts. You should also remember to make sure that the subscription deal´s calling rates and service harmonise with your mobile usage.

In order to use your foreign mobile phone in Denmark with a Danish SIM card, the telephone must not be SIM-locked. The phone must also be compatible with the GSM standard.

If you intend to use the SIM card issued by your foreign mobile provider your foreign mobile operator must have a roaming agreement.

Many Danes send short messages by SMS. For instance, numbers published by Statistics Denmark show that 6 452 000 000 text messages were sent in Denmark during the first six months of 2009. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

Many of the companies which supply Telephone, TV and Internet services offer package deals if you subscribe to all services at their company.

When calling from a foreign number to a Danish telephone number, you need to dial area code, 0045/+45 in front of the 8-digit Danish number, even when you are in Denmark.

Telephone boxes in public places accept coins or calling cards.

Calling cards are available at news agents, kiosks and post offices.
 

Local telephone directories are distributed to all households in Denmark. You can also look up telephone numbers on www.degulesider.dk, www.krak.dk or www.eniro.dk. Directory enquiries are also accessible by dialing 118, but please note that charges for calling 118 are much higher than normal call rates.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

An increasing number of Danes are abandoning their landline phones in favour of their mobile. Internet access is also widespread. Numbers published by Statistics Denmark show that in 2009 86% of all Danes had internet access at home, that 96% of Danish enterprises in Denmark have internet access, and 88 % have their own website. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

For further information about Statistics Denmark visit: www.dst.dk.

Several companies in Denmark offer telephone, TV and Internet services at fairly reasonable prices by European standards. Most of the telecom companies offer high-speed internet connections and many of the companies offer package deals including a telephone line, internet connection and possibly cable TV in the same subscription.

In Denmark everyone over the age of 18 who has a TV,  computer or mobile phone with internet access are legally obliged to pay for a media licence. If you only have a radio, you will have to pay for a radio licence. You are required to register for a licence no later than 14 days after you have acquired an appliance.

One media licence includes all appliances in the households of married couples, couples living together, and children living at home with their parents.

You can read more about the media licence at: www.dr.dk. You can also register for the media licence on the website. However, the registration site is only available in Danish. To register, you can also call DR at +45 70 20 13 13.

If you want a Danish mobile number you can either sign up for a subscription or buy a prepaid package with a SIM card. A subscription includes a contract you have to sign, and often requires payment of a monthly fee. Depending on the deal, some subscription contracts require you to subscribe for a minimum period - usually six months. Note that in order to subscribe you will have to have a Danish CPR number. Read more about the CPR number under CPR number.

Most mobile operators offer a variety of deals, e.g. deals which work out cheapest if you make a lot of international calls, primarily communicate via SMS, make a lot of short calls, or have long conversations, etc. To find the best and cheapest deal, you must know how you will be using your phone. Make sure to compare different companies’ deals and rates before you sign up as a customer. If you cannot find information in English contact the companies and ask what deals they offer in relation to your usage.

With a prepaid package you pay up front for connection time and can replenish your calling credit whenever you want to. A prepaid calling service does not require you to sign a long-term contract or pay a monthly subscription fee; although an establishment fee may apply.

Many mobile telephony providers have an online service, where you may replenish your calling credit, using e.g. a Visa or a Dankort. Some companies also sell calling time in stores, kiosks and at newsagents, as well as in their own company stores. Note that you can only buy calling credit from the company, where you are registered as a customer.

You can get a prepaid calling plan from most mobile telephony companies, and some of the online mobile telephony companies only offer prepaid calling plans. Note that if you do not yet have a CPR number, a prepaid calling package is your only option if you want a Danish mobile phone number; subscription plans require you to have a CPR number.

You can sign up for a prepaid calling plan on the different companies’ websites or at their stores. Sometimes, you can also sign up for a prepaid calling plan, by buying a prepaid calling package at a supermarket or some kiosks.

Many mobile telephony providers offer “family packages”, with family-friendly offers. For instance these may allow family members to call each other for free. Note that companies often require that all the relevant family members sign up as, customers to make use of family benefits.

Many companies will offer you a cheaper cash price for a mobile phone if you sign up as a customer and for certain subscriptions. These subscription deals usually bind you for at least six months and require you to pay a monthly subscription. It can be a good idea to ask the company to specify how much you will end up paying for the phone, including the binding subscription fees. They are legally obliged to provide this information in adverts. You should also remember to make sure that the subscription deal´s calling rates and service harmonise with your mobile usage.

In order to use your foreign mobile phone in Denmark with a Danish SIM card, the telephone must not be SIM-locked. The phone must also be compatible with the GSM standard.

If you intend to use the SIM card issued by your foreign mobile provider your foreign mobile operator must have a roaming agreement.

Many Danes send short messages by SMS. For instance, numbers published by Statistics Denmark show that 6 452 000 000 text messages were sent in Denmark during the first six months of 2009. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

Many companies that collect regular payments charge a fee from customers who do not pay via the electronic payment solution provided by Nets Betalingsservice. Read more about PBS Betalingsservice under Betalingsservice from Nets.

When calling from a foreign number to a Danish telephone number, you need to dial area code, 0045/+45 in front of the 8-digit Danish number, even when you are in Denmark.

Telephone boxes in public places accept coins or calling cards.

Calling cards are available at news agents, kiosks and post offices.
 

Local telephone directories are distributed to all households in Denmark. You can also look up telephone numbers on www.degulesider.dk, www.krak.dk or www.eniro.dk. Directory enquiries are also accessible by dialing 118, but please note that charges for calling 118 are much higher than normal call rates.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

An increasing number of Danes are abandoning their landline phones in favour of their mobile. Internet access is also widespread. Numbers published by Statistics Denmark show that in 2009 86% of all Danes had internet access at home, that 96% of Danish enterprises in Denmark have internet access, and 88 % have their own website. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

For further information about Statistics Denmark visit: www.dst.dk.

In Denmark everyone over the age of 18 who has a TV,  computer or mobile phone with internet access are legally obliged to pay for a media licence. If you only have a radio, you will have to pay for a radio licence. You are required to register for a licence no later than 14 days after you have acquired an appliance.

One media licence includes all appliances in the households of married couples, couples living together, and children living at home with their parents.

You can read more about the media licence at: www.dr.dk. You can also register for the media licence on the website. However, the registration site is only available in Danish. To register, you can also call DR at +45 70 20 13 13.

If you want a Danish mobile number you can either sign up for a subscription or buy a prepaid package with a SIM card. A subscription includes a contract you have to sign, and often requires payment of a monthly fee. Depending on the deal, some subscription contracts require you to subscribe for a minimum period - usually six months. Note that in order to subscribe you will have to have a Danish CPR number. Read more about the CPR number under CPR number.

Most mobile operators offer a variety of deals, e.g. deals which work out cheapest if you make a lot of international calls, primarily communicate via SMS, make a lot of short calls, or have long conversations, etc. To find the best and cheapest deal, you must know how you will be using your phone. Make sure to compare different companies’ deals and rates before you sign up as a customer. If you cannot find information in English contact the companies and ask what deals they offer in relation to your usage.

With a prepaid package you pay up front for connection time and can replenish your calling credit whenever you want to. A prepaid calling service does not require you to sign a long-term contract or pay a monthly subscription fee; although an establishment fee may apply.

Many mobile telephony providers have an online service, where you may replenish your calling credit, using e.g. a Visa or a Dankort. Some companies also sell calling time in stores, kiosks and at newsagents, as well as in their own company stores. Note that you can only buy calling credit from the company, where you are registered as a customer.

You can get a prepaid calling plan from most mobile telephony companies, and some of the online mobile telephony companies only offer prepaid calling plans. Note that if you do not yet have a CPR number, a prepaid calling package is your only option if you want a Danish mobile phone number; subscription plans require you to have a CPR number.

You can sign up for a prepaid calling plan on the different companies’ websites or at their stores. Sometimes, you can also sign up for a prepaid calling plan, by buying a prepaid calling package at a supermarket or some kiosks.

Many mobile telephony providers offer “family packages”, with family-friendly offers. For instance these may allow family members to call each other for free. Note that companies often require that all the relevant family members sign up as, customers to make use of family benefits.

Many companies will offer you a cheaper cash price for a mobile phone if you sign up as a customer and for certain subscriptions. These subscription deals usually bind you for at least six months and require you to pay a monthly subscription. It can be a good idea to ask the company to specify how much you will end up paying for the phone, including the binding subscription fees. They are legally obliged to provide this information in adverts. You should also remember to make sure that the subscription deal´s calling rates and service harmonise with your mobile usage.

In order to use your foreign mobile phone in Denmark with a Danish SIM card, the telephone must not be SIM-locked. The phone must also be compatible with the GSM standard.

If you intend to use the SIM card issued by your foreign mobile provider your foreign mobile operator must have a roaming agreement.

Many Danes send short messages by SMS. For instance, numbers published by Statistics Denmark show that 6 452 000 000 text messages were sent in Denmark during the first six months of 2009. Read more about the Danish information society in Statistics Denmark´s booklet “Denmark in Figures 2010”.

Many of the companies which supply Telephone, TV and Internet services offer package deals if you subscribe to all services at their company.

Many companies that collect regular payments charge a fee from customers who do not pay via the electronic payment solution provided by Nets Betalingsservice. Read more about PBS Betalingsservice under Betalingsservice from Nets.

When calling from a foreign number to a Danish telephone number, you need to dial area code, 0045/+45 in front of the 8-digit Danish number, even when you are in Denmark.

Telephone boxes in public places accept coins or calling cards.

Calling cards are available at news agents, kiosks and post offices.
 

Local telephone directories are distributed to all households in Denmark. You can also look up telephone numbers on www.degulesider.dk, www.krak.dk or www.eniro.dk. Directory enquiries are also accessible by dialing 118, but please note that charges for calling 118 are much higher than normal call rates.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.