Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

You can travel to and from Denmark with ferries from different countries.

For information about ferry services to and from Denmark visit www.denmark.net.

Denmark's main airport, and the largest in Scandinavia, is Copenhagen International Airport, Kastrup. The majority of international flights fly in and out of Kastrup. However, other airports, including Aarhus (Tirstrup), Billund, Aalborg, and Esbjerg offer flights to and from international destinations.

Read more about Copenhagen International Airport, Kastrup www.cph.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The rules that govern travel time guarantees differ from one service operator to another. You must contact the service operator concerned to find out which rules apply in the event of a delay.

Acquaint yourself with the rules that apply before choosing another means of transport to reach your destination. A refund of your extra travel expenses often requires that certain conditions are fulfilled, and sometimes you will only get a partial refund of your expenses. A maximum expense refund amount also applies.

If you have been delayed and you wish to contact the service operator to check whether you are eligible for a refund, make sure that you have detailed information about your planned journey and the actual delay involved.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Many of Denmark’s small islands can only be reached  by boat or ferry. In addition to the Great Belt Bridge, there ferry services also operate between and connect Jutland and Zealand. 

For information about ferry services in Denmark visit www.faerge.dk. Please note that the link is in Danish. However, clicking on the different cities displayed on the interactive map you will find information on timetables, contacts to local operators, etc. There is also information about ferry routes in the left-hand menu of the website. 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Despite Denmark’s relatively diminutive proportions, domestic services are provided from several regional airports. For a list of Danish airports’ websites go to Visit Denmark’s website.

As tips as to what you should make a note of if you intend to request a refund:
The scheduled date, place and time of departure.

• The planned transport route number.
• Your scheduled destination and time of arrival.
• Your actual time of arrival.
• What went wrong - why were you delayed?
• What extra expenses did you incur and how did you reach your final destination, e.g. if you took a taxi, where did your take the taxi from and to, and what did you pay?

Remember to keep all your tickets and receipts!

In the brochure, "DSB’s Basic Travelling Time Guarantee", you will find DSB’s travel time guarantee explained.

The booklet ”Insurance for everyday needs” published by the Danish Insurance Association contains more information about insurance in Denmark. Visit the Danish Insurance Association website at www.forsikringogpension.dk.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

In addition to give information about the above-mentioned elements, the guide, Tax scheme for foreign researchers and key employees (25 per cent or 33 per cent taxation), on the SKAT website, the guide also  contains information about:

• How to register employees for the scheme.
• Calculating the tax.
• If you as an employee have other income.
• How to prepare you annual assessment notice as an employee.
• Supplementary tax liability.
• Approval of researchers.
• Tax authorities in Denmark.

Please note that some of the headings in the table of content of the guide also has links to relevant subcategories. 

For further information about rules and factors to be aware of as a new taxpayer in Denmark, you should read the guide Taxation - when moving to Denmark.

Transport services operate to and from all airports in Denmark. For information about transport to and from the airport you are flying to or from, visit the airports’ website. For a list of Danish airports’ websites go to Visit Denmark’s website.

Aarhus Airport, Tirstrup, is 36 kilometers from Aarhus. For more information about Aarhus Airport, Tirstrup, go to www.aar.dk.

An alternative to Aarhus Airport is Billund Airport, 96 kilometers from Aarhus. For more information about Billund Airport, go to www.billund-airport.dk.

A wide range of information is available on SKAT’s website: www.skat.dk.

More information on allowances and deductions is to be found in SKAT’s leaflet Tax in Denmark, An introduction – for new citizens. You will also find some information regarding allowances and deductions in SKAT’s guide ”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to Denmark to work for a limited period of time. The guide explains how to obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

Further information about the Danish tax system in relation to pension plans is available in SKAT’s guides: Tax and pension plans - for those with a pension plan in Denmark or another EU or EEA member state and Tax and pension plans - for migrant workers who come to Denmark from another country to work.

If you have any questions you can always call SKAT on telephone +45 72 22 18 18.

You will also find some information about tax in Denmark on Work in Denmark’s website.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

If you have any questions about CPR numbers contact Citizens’ Services in the municipality in which you live. You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide: 

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus, you can meet service assistants from Citizens’ Services and get assistance acquiring a CPR number in International Citizen Service Aarhus, located at Nordhavnsgade 4, 8000 Aarhus C. For more information about the International Citizen Service Aarhus, go to International Citizen Service.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at kark.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. You then:

• Enter “The name of the Municipality you live in” in the Hvor (Where) search box

• Then click on Søg (Search)

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can meet Aarhus Municipality’s Citizens’ Services and get assistance with acquiring a CPR number at One Stop Shop on Wednesdays from 14.00-16.00. The One Stop Shop is located at Nordhavnsgade 1, 8000 Aarhus C. For more information about the One Stop Shop, go to One Stop Shop.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov 

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj 

The Danish health insurance covers the cost of acute medical treatment during the first month of a vacation in Europe. You must therefore also take your Danish health insurance card with you when you travel outside Denmark. However, please note that the health insurance does not cover the cost of repatriation for medical reasons to your home country or Denmark, emergency repatriation or personal liability. For this reason, we encourage you to take out travel insurance/ additional insurance prior to your departure.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

The local Citizens’ Services will provide you with contact information for the local provider of free Danish language courses. After sign-up, the language school will want to see you and give an assessment of which class will give you best value and most effective learning possibilities.

If you want to enrol in free Danish classes in Aarhus, you can contact:

Lærdansk Aarhus, Vestergade 72, third floor, 8000 Aarhus C.
Phone: +45 8732 5400.
Mail: aarhus@laerdansk.dk.

You can also enrol by following this link.

You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter  “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search). You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

Learn more about the Danish tax system in the guide "Taxation - when moving to Denmark". If you are interested in learning more about how and why we pay tax in Denmark, most common tax rules are described in the guide "Tax in Denmark - An introduction for new citizens".

You can call SKAT on +45 72 22 18 18 or go to your local SKAT service office.

You can find your local service office, at SKAT’s website - If you do not understand Danish, please follow this guide: 

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search area “Postnr. eller by:”,
• Click on the “søg” button.

The location of SKAT’s service centers in your area will then be marked of as small buildings on the map. Place the arrow over the building, and the address of the service office will be displayed.

“Skattecentre” means tax service offices, “Postnr. eller by” means post code or town, “Søg” means search.

If you live in the Aarhus area, you can also meet representatives of SKAT at International Citizen Service. Read more about International Citizen Service here.

If you need further information regarding Betalingsservice, contact your bank.

The public health insurance doses not cover the cost of e.g. medicine, dental care, physiotherapy and podiatry. However, you may be eligible for a subsidy. The health insurance does not cover the cost of repatriation for medical reasons when you are abroad, either.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

Post Danmark A/S 
Tietgensgade 37 
1566 København V                             
Customer support:  +45 80 20 70 30

E-mail: skrivpost@post.dk

Website: www.postdanmark.dk

The European Commission website provides practical answers to important questions when you need medical treatment abroad. You can also find national information and contact of relevant countries on the website.

For information about SKAT and taxes in Denmark, see the SKAT website: www.skat.dk

You can also call SKAT on +45 72 22 18 18

In the pamphlet Tax in Denmark, An introduction – for new citizens, you can learn about the Danish tax system. Please note that the booklet was published in 2005, and it does not include the changes adopted in the connection of the Tax Reform Act 2009. You can read more about the changes here.

Information about tax in Denmark is also available in SKAT’s guide”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to work in Denmark for a limited period of time. The guide explains how you obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

On the SKAT website you will find a guide about the preliminary income assessment for 2009. The guide contains the most common tax rules applicable to salaried staff/wage-earners and pensioners and indicates when and how you should change your preliminary income assessment and shows examples of tax calculations.

You can find your local SKAT service office, on SKAT’s website - If you do not understand Danish, please follow this guide:

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search field “Postnr. eller by:”.
• Click on the “søg” button.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

The Regional State Administrations is responsible for handling EU/EEA citizens’ applications for an EU residence document. For more about the Regional State Administration and their work, visit the website: www.statsforvaltning.dk.

For questions regarding Certificate of Registration, call the Regional State Administrations’ EU residence office on +45 72 56 84 56.
The Central Jutland State Administration EU-residence office handles applications for Certificate of Registration for people resident in the Aarhus area and Central Jutland. The office is located at Lyseng Alle 1, 8270 Højbjerg.

You can also obtain assistance with, and submit your Application for EU Residence Document, at International Citizen Service Aarhus. Read more about International Citizen Service here.

You can read more about NemKonto accounts at www.nemkonto.dk. You can also call NemKonto support at +45 44 60 63 68, or contact a Danish bank.

The Danish Immigration Service is responsible for issuing residence and work permits for non-EU/EEA citizens. You can read about the Danish Immigration Service, their work, and which rules apply for residence and work permits on their website www.nyidanmark.dk.

The Danish Immigration Services
Ryesgade 53
2100 Copenhagen Ø
Telephone: +45 35 36 66 00
Telephone hours: 9 a.m. to 3 p.m.
Fax: +45 35 36 19 16
E-mail: us@us.dk

Note: The Danish Immigration Service has made a telephone guide that tells you what questions you can expect to get answered when you contact them.

If you want to contact the Danish mission in your country, you can find the relevant contact information at www.um.dk.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at krak.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can also meet Citizens’ Services and get assistance with acquiring a CPR number at International Citizen Service, located at Nordhavnsgade 4, 8000 Aarhus C. Read more about International Citizen Service here.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

For directions to drive from one point to another, the Danish Yellow Pages’ website, degulesider.dk, has a map search application. Enter your point of departure and destination in the boxes at the top of the screen and a route suggestion will appear on the map.

The internet journey planer, rejseplanen.dk, has a service which allows you to compare a car journey with a journey by bus and/or train. Access the service at www.rejseplanen.dk and click on “CarJourneyplanner” in the menu on the left hand side. Click on the UK flag at the bottom of the page for the English version.

The Sports Confederation of Denmark, www.dif.dk.

The Danish Gymnastics and Sports Associations, www.dgi.dk.

The Danish Company Sports Federation, www.firmaidraet.dk (Information only available in Danish).

Ministry of Culture, www.kum.dk.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

Relevant authorities:

The Danish Road Directorate
Niels Jules Gade 13
PB 9018
DK-1022 Copenhagen K.
Telephone: 45 7244 3333
Fax: +45 3315 0848
Website: www.vejdirektoratet.dk.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

If you have any practical questions regarding ICS, you can contact Workindenmark.

Note that representatives of Immigration Service, the State Administration for Central Jutland, Aarhus Municipal Citizens’ Services and SKAT are only available at ICS during the service's opening hours. If you have got questions outside ICS' opening hours, please, contact the respective authority directly.

You can contact the Regional State Administrations’ EU residence office at: +45 7256 8456.

You can contact SKAT at: +45 7222 1818.

In Aarhus you will find Citizens’ Services at the following addresses:

Rådhuset (City Hall)
Park Allé
8000 Aarhus C

Aaby Bibliotek
Ludvig Feilbergs Vej 7
8230 Aabyhøj

Risskov Bibliotek
Fortebakken 1
8240 Risskov

Viby Bibliotek
Skanderborgvej 170
8260 Viby J

Opening hours:

Monday, Tuesday and Wednesday 8.00-16.00
Thursday 10.00-19.00
Friday 8.00-16.00

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You can travel to and from Denmark with ferries from different countries.

For information about ferry services to and from Denmark visit www.denmark.net.

Inhabitants in Aarhus Municipality: 314,545
Estimated number of Inhabitants in Aarhus City Centre excl. suburbs: 249,709
Estimated number of Inhabitants in the greater Aarhus area: 1,200,000
Inhabitants of foreign origin: 45,761
Inhabitants of foreign citizenship: 23,660
Number of families: 172,488
Number of households: 148,284
Number of inhabitants within an hour drive: more than 1,200,000

Visit Aarhus has produced a small film about Aarhus.

Aarhus is a city very conscious about its roots. Aarhus may well be Denmark’s oldest city; evidence has been found which shows that there was a Viking settlement here as early as the 8th century.

The Vikings settled by the mouth of the river – at the very spot where the Cathedral stands today its steeple soaring more than 90 metres into the sky. The ’Bispetorv’ square was also the centre of the town 1250 years ago, and in the Viking Museum in the basement of the Nordea Bank you are standing right next to the ramparts which the Vikings built around Aarhus in the 10th century.

Denmark's main airport, and the largest in Scandinavia, is Copenhagen International Airport, Kastrup. The majority of international flights fly in and out of Kastrup. However, other airports, including Aarhus (Tirstrup), Billund, Aalborg, and Esbjerg offer flights to and from international destinations.

Read more about Copenhagen International Airport, Kastrup www.cph.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The rules that govern travel time guarantees differ from one service operator to another. You must contact the service operator concerned to find out which rules apply in the event of a delay.

Acquaint yourself with the rules that apply before choosing another means of transport to reach your destination. A refund of your extra travel expenses often requires that certain conditions are fulfilled, and sometimes you will only get a partial refund of your expenses. A maximum expense refund amount also applies.

If you have been delayed and you wish to contact the service operator to check whether you are eligible for a refund, make sure that you have detailed information about your planned journey and the actual delay involved.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Many of Denmark’s small islands can only be reached  by boat or ferry. In addition to the Great Belt Bridge, there ferry services also operate between and connect Jutland and Zealand. 

For information about ferry services in Denmark visit www.faerge.dk. Please note that the link is in Danish. However, clicking on the different cities displayed on the interactive map you will find information on timetables, contacts to local operators, etc. There is also information about ferry routes in the left-hand menu of the website. 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Aarhus Municipality covers an area of 468 square kilometers.
Aarhus City Centre covers an area of 91 square kilometers.
The greater Aarhus area covers an area of 1,909 square kilometers.

Another small film from www.visitaarhus.com.

At the same time, Aarhus is Denmark’s youngest city at heart. About one in five of its inhabitants is a student at one of the city’s 25 educational and research institutions. This gives the city a youthful vibrancy of its very own; in the city centre as well as in and around the University of Aarhus and its characteristic yellow brick buildings.

Despite Denmark’s relatively diminutive proportions, domestic services are provided from several regional airports. For a list of Danish airports’ websites go to Visit Denmark’s website.

As tips as to what you should make a note of if you intend to request a refund:
The scheduled date, place and time of departure.

• The planned transport route number.
• Your scheduled destination and time of arrival.
• Your actual time of arrival.
• What went wrong - why were you delayed?
• What extra expenses did you incur and how did you reach your final destination, e.g. if you took a taxi, where did your take the taxi from and to, and what did you pay?

Remember to keep all your tickets and receipts!

In the brochure, "DSB’s Basic Travelling Time Guarantee", you will find DSB’s travel time guarantee explained.

Number of nurseries: 80
Number of day cares: 661
Number of kindergartens: 106

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

Aarhus is currently expanding dramatically. Over the next ten years the entire inner section of the Aarhus Harbour will be transformed into a new urban area with homes, businesses and educational institutions. Some 7-8,000 new residents will move into the new urban area within the next few years. In parallel with this, the Lisbjerg quarter to the north of the city will also be undergoing substantial growth and will be connected with the city centre by a new light railway, passing through Denmark’s largest hospital area at Aarhus University Hospital.

Transport services operate to and from all airports in Denmark. For information about transport to and from the airport you are flying to or from, visit the airports’ website. For a list of Danish airports’ websites go to Visit Denmark’s website.

Aarhus Airport, Tirstrup, is 36 kilometers from Aarhus. For more information about Aarhus Airport, Tirstrup, go to www.aar.dk.

An alternative to Aarhus Airport is Billund Airport, 96 kilometers from Aarhus. For more information about Billund Airport, go to www.billund-airport.dk.

Number of municipal primary and lower secondary school: 49
Number of students: 40,000
Number of higher educational institutions: 25

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Number of airports within an hour drive: 2 international airports: Billund airport - 32 international destinations (website: www.billund-airport.dk), Aarhus airport -  14 international destinations (website: www.aar.dk).
Number of companies: 32.194

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The Danish health insurance covers the cost of acute medical treatment during the first month of a vacation in Europe. You must therefore also take your Danish health insurance card with you when you travel outside Denmark. However, please note that the health insurance does not cover the cost of repatriation for medical reasons to your home country or Denmark, emergency repatriation or personal liability. For this reason, we encourage you to take out travel insurance/ additional insurance prior to your departure.

Design, fashion, life-style and trend-setting - these are some of the words which describe the shopping experiences to be had in Aarhus. Most of the fashion stores are located in the city centre, within a 1.5 km radius, or 15 minutes’ walking distance. Many of the major malls, furniture stores, garden centres etc. are located outside of the city centre.

If you are going fashion shopping in the city centre, you can find many shops in these areas:  

• Strøget is the name of the 850 metre-long pedestrian street with more than 150 shops. Strøget stretches from the Central Station to the Cathedral.

• In Latinerkvarteret (The Latin Quarter), the narrow cobbled streets and beautiful houses form a creative mix of trend-setting design shops to shops with small rooms and creaking wooden floors. Bruun’s Galleri is Denmark’s largest city-shopping centre. The centre has 90 shops on 2 levels. Here you can find representatives of the Danish retail industry and international shops.

• The department stores Salling and Magasin offer a wide range of quality articles for the whole family.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

The public health insurance doses not cover the cost of e.g. medicine, dental care, physiotherapy and podiatry. However, you may be eligible for a subsidy. The health insurance does not cover the cost of repatriation for medical reasons when you are abroad, either.

The shopping guide at www.aarhus.dk, allows you to search by location and category for the shops you are looking for.

To search according to location and shopping category:

• Click on the arrow in the white space where it is says “By” (town). A menu listing different areas in and around Århus will appear.
• Select the location of where you are looking for a shop. If you are looking for a store in the city centre of Aarhus, select “Aarhus C”.
• Click on the arrow in the white space where it says “Kategori” (category). A menu listing different shopping categories will appear. The list is in Danish, but you can find a translation of the different categories here: 

Antikviteter	Antiques
Antikvariater	Second-hand bookshops
Babytøj og udstyr	Baby clothes and equipment
Blomster	Flowers
Boligtekstiler	Home textiles
Brude – og Selskabskjole	Bridal and party dresses
Brugskunst og kunsthåndværk	Arts and crafts
Butikscentre og Stor magasin	Shopping centres and department stores
Byggemarkeder	DIY markets
Bøger og papir	Books and stationery
Chokolade og slik	Chocolate and sweets/candy
Computer	Computers
Cykler og knallerter	Bicycles and mopeds
Dametøj og –lingeri	Lady’s fashion and lingerie
Delikatesser og specialiteter	Delicatessen and specialities
Dyrehandlere	Pet shops
El og lys	Electricity and lighting
Farve og tapet	Paint and wallpaper
Foto	Photo
Galleri	Galleries
Gaver og isenkram	Gifts and ironmongery
Genbrugsbutikker	Second-hand stores
Herretøj	Men’s fashion
Hobby artikler	Hobby items
Hvidevarer	Domestic appliances
Jagt og Fiske	Hunting and fishing
Legetøj og spil	Toys and games
Læder og skind	Leather and furs
Musik instrumenter	Musical instruments
Møbler	Furniture
Optikere	Optician
Ost	Cheese
Radio og TV	Radio and TV
Sko	Shoes
Skønhed og pleje	Makeup and beauty
Smykker og ure	Jewelleries and watches
Sportsforretninger	Sports good shops
Vin og tobak	Wines, spirits and tobacco

• Click on the “søg” (search) button.

Names of stores that sell products within the shopping category you have selected, and within the selected area, will be listed, with links to their exact address and contact information. Note that not all the stores in all the areas are included in this online search application.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

The European Commission website provides practical answers to important questions when you need medical treatment abroad. You can also find national information and contact of relevant countries on the website.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

For directions to drive from one point to another, the Danish Yellow Pages’ website, degulesider.dk, has a map search application. Enter your point of departure and destination in the boxes at the top of the screen and a route suggestion will appear on the map.

The internet journey planer, rejseplanen.dk, has a service which allows you to compare a car journey with a journey by bus and/or train. Access the service at www.rejseplanen.dk and click on “CarJourneyplanner” in the menu on the left hand side. Click on the UK flag at the bottom of the page for the English version.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

Inhabitants in Aarhus Municipality: 314,545
Estimated number of Inhabitants in Aarhus City Centre excl. suburbs: 249,709
Estimated number of Inhabitants in the greater Aarhus area: 1,200,000
Inhabitants of foreign origin: 45,761
Inhabitants of foreign citizenship: 23,660
Number of families: 172,488
Number of households: 148,284
Number of inhabitants within an hour drive: more than 1,200,000

Visit Aarhus has produced a small film about Aarhus.

Aarhus is a city very conscious about its roots. Aarhus may well be Denmark’s oldest city; evidence has been found which shows that there was a Viking settlement here as early as the 8th century.

The Vikings settled by the mouth of the river – at the very spot where the Cathedral stands today its steeple soaring more than 90 metres into the sky. The ’Bispetorv’ square was also the centre of the town 1250 years ago, and in the Viking Museum in the basement of the Nordea Bank you are standing right next to the ramparts which the Vikings built around Aarhus in the 10th century.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Aarhus Municipality covers an area of 468 square kilometers.
Aarhus City Centre covers an area of 91 square kilometers.
The greater Aarhus area covers an area of 1,909 square kilometers.

Another small film from www.visitaarhus.com.

At the same time, Aarhus is Denmark’s youngest city at heart. About one in five of its inhabitants is a student at one of the city’s 25 educational and research institutions. This gives the city a youthful vibrancy of its very own; in the city centre as well as in and around the University of Aarhus and its characteristic yellow brick buildings.

Number of nurseries: 80
Number of day cares: 661
Number of kindergartens: 106

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

Aarhus is currently expanding dramatically. Over the next ten years the entire inner section of the Aarhus Harbour will be transformed into a new urban area with homes, businesses and educational institutions. Some 7-8,000 new residents will move into the new urban area within the next few years. In parallel with this, the Lisbjerg quarter to the north of the city will also be undergoing substantial growth and will be connected with the city centre by a new light railway, passing through Denmark’s largest hospital area at Aarhus University Hospital.

Number of municipal primary and lower secondary school: 49
Number of students: 40,000
Number of higher educational institutions: 25

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Number of airports within an hour drive: 2 international airports: Billund airport - 32 international destinations (website: www.billund-airport.dk), Aarhus airport -  14 international destinations (website: www.aar.dk).
Number of companies: 32.194

Design, fashion, life-style and trend-setting - these are some of the words which describe the shopping experiences to be had in Aarhus. Most of the fashion stores are located in the city centre, within a 1.5 km radius, or 15 minutes’ walking distance. Many of the major malls, furniture stores, garden centres etc. are located outside of the city centre.

If you are going fashion shopping in the city centre, you can find many shops in these areas:  

• Strøget is the name of the 850 metre-long pedestrian street with more than 150 shops. Strøget stretches from the Central Station to the Cathedral.

• In Latinerkvarteret (The Latin Quarter), the narrow cobbled streets and beautiful houses form a creative mix of trend-setting design shops to shops with small rooms and creaking wooden floors. Bruun’s Galleri is Denmark’s largest city-shopping centre. The centre has 90 shops on 2 levels. Here you can find representatives of the Danish retail industry and international shops.

• The department stores Salling and Magasin offer a wide range of quality articles for the whole family.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

The shopping guide at www.aarhus.dk, allows you to search by location and category for the shops you are looking for.

To search according to location and shopping category:

• Click on the arrow in the white space where it is says “By” (town). A menu listing different areas in and around Århus will appear.
• Select the location of where you are looking for a shop. If you are looking for a store in the city centre of Aarhus, select “Aarhus C”.
• Click on the arrow in the white space where it says “Kategori” (category). A menu listing different shopping categories will appear. The list is in Danish, but you can find a translation of the different categories here: 

Antikviteter	Antiques
Antikvariater	Second-hand bookshops
Babytøj og udstyr	Baby clothes and equipment
Blomster	Flowers
Boligtekstiler	Home textiles
Brude – og Selskabskjole	Bridal and party dresses
Brugskunst og kunsthåndværk	Arts and crafts
Butikscentre og Stor magasin	Shopping centres and department stores
Byggemarkeder	DIY markets
Bøger og papir	Books and stationery
Chokolade og slik	Chocolate and sweets/candy
Computer	Computers
Cykler og knallerter	Bicycles and mopeds
Dametøj og –lingeri	Lady’s fashion and lingerie
Delikatesser og specialiteter	Delicatessen and specialities
Dyrehandlere	Pet shops
El og lys	Electricity and lighting
Farve og tapet	Paint and wallpaper
Foto	Photo
Galleri	Galleries
Gaver og isenkram	Gifts and ironmongery
Genbrugsbutikker	Second-hand stores
Herretøj	Men’s fashion
Hobby artikler	Hobby items
Hvidevarer	Domestic appliances
Jagt og Fiske	Hunting and fishing
Legetøj og spil	Toys and games
Læder og skind	Leather and furs
Musik instrumenter	Musical instruments
Møbler	Furniture
Optikere	Optician
Ost	Cheese
Radio og TV	Radio and TV
Sko	Shoes
Skønhed og pleje	Makeup and beauty
Smykker og ure	Jewelleries and watches
Sportsforretninger	Sports good shops
Vin og tobak	Wines, spirits and tobacco

• Click on the “søg” (search) button.

Names of stores that sell products within the shopping category you have selected, and within the selected area, will be listed, with links to their exact address and contact information. Note that not all the stores in all the areas are included in this online search application.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You can travel to and from Denmark with ferries from different countries.

For information about ferry services to and from Denmark visit www.denmark.net.

Denmark's main airport, and the largest in Scandinavia, is Copenhagen International Airport, Kastrup. The majority of international flights fly in and out of Kastrup. However, other airports, including Aarhus (Tirstrup), Billund, Aalborg, and Esbjerg offer flights to and from international destinations.

Read more about Copenhagen International Airport, Kastrup www.cph.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The rules that govern travel time guarantees differ from one service operator to another. You must contact the service operator concerned to find out which rules apply in the event of a delay.

Acquaint yourself with the rules that apply before choosing another means of transport to reach your destination. A refund of your extra travel expenses often requires that certain conditions are fulfilled, and sometimes you will only get a partial refund of your expenses. A maximum expense refund amount also applies.

If you have been delayed and you wish to contact the service operator to check whether you are eligible for a refund, make sure that you have detailed information about your planned journey and the actual delay involved.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Many of Denmark’s small islands can only be reached  by boat or ferry. In addition to the Great Belt Bridge, there ferry services also operate between and connect Jutland and Zealand. 

For information about ferry services in Denmark visit www.faerge.dk. Please note that the link is in Danish. However, clicking on the different cities displayed on the interactive map you will find information on timetables, contacts to local operators, etc. There is also information about ferry routes in the left-hand menu of the website. 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Despite Denmark’s relatively diminutive proportions, domestic services are provided from several regional airports. For a list of Danish airports’ websites go to Visit Denmark’s website.

As tips as to what you should make a note of if you intend to request a refund:
The scheduled date, place and time of departure.

• The planned transport route number.
• Your scheduled destination and time of arrival.
• Your actual time of arrival.
• What went wrong - why were you delayed?
• What extra expenses did you incur and how did you reach your final destination, e.g. if you took a taxi, where did your take the taxi from and to, and what did you pay?

Remember to keep all your tickets and receipts!

In the brochure, "DSB’s Basic Travelling Time Guarantee", you will find DSB’s travel time guarantee explained.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

Transport services operate to and from all airports in Denmark. For information about transport to and from the airport you are flying to or from, visit the airports’ website. For a list of Danish airports’ websites go to Visit Denmark’s website.

Aarhus Airport, Tirstrup, is 36 kilometers from Aarhus. For more information about Aarhus Airport, Tirstrup, go to www.aar.dk.

An alternative to Aarhus Airport is Billund Airport, 96 kilometers from Aarhus. For more information about Billund Airport, go to www.billund-airport.dk.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

The Danish health insurance covers the cost of acute medical treatment during the first month of a vacation in Europe. You must therefore also take your Danish health insurance card with you when you travel outside Denmark. However, please note that the health insurance does not cover the cost of repatriation for medical reasons to your home country or Denmark, emergency repatriation or personal liability. For this reason, we encourage you to take out travel insurance/ additional insurance prior to your departure.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

The public health insurance doses not cover the cost of e.g. medicine, dental care, physiotherapy and podiatry. However, you may be eligible for a subsidy. The health insurance does not cover the cost of repatriation for medical reasons when you are abroad, either.

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

The European Commission website provides practical answers to important questions when you need medical treatment abroad. You can also find national information and contact of relevant countries on the website.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

For directions to drive from one point to another, the Danish Yellow Pages’ website, degulesider.dk, has a map search application. Enter your point of departure and destination in the boxes at the top of the screen and a route suggestion will appear on the map.

The internet journey planer, rejseplanen.dk, has a service which allows you to compare a car journey with a journey by bus and/or train. Access the service at www.rejseplanen.dk and click on “CarJourneyplanner” in the menu on the left hand side. Click on the UK flag at the bottom of the page for the English version.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Denmark is divided into five administrative regions, which are responsible for local and regional public transport. The regions have assigned the coordination and transport services offers to one or two regional transport service organisations.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midtrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

The relatively short distances between the different parts of Denmark and the fine-meshed network of long distance bus services make travelling by bus a good proposition. You can find a list of some of the companies offering long distance services in Denmark at Visit Denmark’s website. Furthermore, X bus express coach services are available throughout Jutland, visit the X bus´ website at www.xbus.dk. Note that the website is in Danish only.

Some of the regional transport companies also offer long distance bus services. You find the website address to the different regional companies under Regional and local buses in Denmark.

You can travel to destinations in Continental Europe and Scandinavia by express coach. At Visit Denmark’s website, you can find a list of companies operating bus services to and from Denmark.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Local bus services in the Aarhus area are coordinated by the bus company Midttrafik. Read more about Midttrafik and their services on Midttrafik’s website: www.midttrafik.dk.
In Aarhus, you will find two types of buses – a yellow buss and a blue bus.

City buses are yellow. 

In 2012 Aarhus Sporveje (Aarhus traffic company) introduces new rules for entering buses. For those of you, who use public transportation, it will mean that you will be able to enter a bus using both front and back doors.

You cannot buy tickets from the driver on the yellow buses. You buy your tickets in the ticket machine located either at the back or in the centre section of the bus. Please note that that not all ticket machines accept credit cards and only newer machines have English services. The bus fare depends on the number of zones you are travelling. Read more about ticket prices and zones in Aarhus, and download a zone map of the city at Midttrafik’s website.

You will also find yellow city buses in Grenaa, Odder, Randers, Silkeborg and Skanderborg.

The blue buses are regional buses. You enter the blue buses in the front of the bus, and you can buy your buss tickets from the driver.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.