In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book.

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket. Children from age 12 to 15 years pay half price.

ICS is a joint initiative by International Community, Aarhus Municipality Citizens’ Services, the Danish tax agency, SKAT, the State Administration for Central Jutland, Workindenmark and Immigration Service. At ICS, representatives of the various authorities will assist you with legal documents that you are required to deal with upon arrival when moving to Denmark.

The service is based on International Community's One Stop Shop, which was initiatated in collaboration with Aarhus Municipality Citizens’ Services, the Danish tax agency, SKAT, the State Administration for Central Jutland in December 2009.

The authority that issues tax cards and collects tax in Denmark is SKAT. You can read more about SKAT on the authority’s homepage www.skat.dk.

Your tax card states your CPR number or your tax ID number, your address, the percentage of tax that your employer is required to deduct from your salary, your tax allowances and deductions, and the date from which the tax card is valid. The tax card in Denmark is an e-card. This means that once you have registered with SKAT your employer can access information about your taxation percentage electronically.

Please note, however, that although your employer can access your tax information electronically, it is your responsibility to check that the information on your tax card is accurate.

The Danish tax card is divided into two parts - a primary card and a secondary card. The two cards state the same information. The difference is that the primary card is used by your main employer and the secondary card is only used if you have an extra job.

You can also read about taxation in Denmark at SKAT´s website and in the tax guide published by SKAT, “Tax in Denmark – an introduction for new citizens”.

NemKonto means easy account. The NemKonto easy account system enables Danish authorities and institutions to transfer money directly to citizens’ bank accounts, such as tax refunds, social welfare payments, salaries, etc.

A NemKonto account is a normal bank account. The only thing that differentiates a NemKonto account from other bank accounts you may have is its designation as a NemKonto account. When you designate an account as your NemKonto account, the Danish authorities will know that this is the one to which all your payments from the public sector should be transferred. You can designate any Danish bank account e.g. a budget or savings account as your NemKonto account.

Read also the Danish Agency for Governmental Management’s information about NemKonto easy accounts.

Your health insurance card is a proof of the fact that you are covered by the Danish healthcare system. You will have to present your health insurance card in connection with all health care services, such as when you visit your GP or a hospital - including the accident and emergency department.

Your health insurance card is also often requested as a means of proof of your CPR number. You will be asked for your health insurance card by most public and many private service points as a means of identification of your CPR number. It is recommended that you always have your health insurance card with you.

Read more about how to get a CPR number under CPR Number.

Residents of Denmark are legally required to have a CPR number. You will also notice that your CPR number is your access number to a number of services in Denmark. You will need it to open a bank account, get a Danish phone number, borrow books at the library, take out insurance, etc.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Non-EU/EEA citizens must apply for, and be issued with, a residence andawork permit to reside and work in Denmark. The forms you need to fill in to apply for a residence and work permit depends on your reason for moving to Denmark. It is your own responsibility to obtain a residence and a work permit. If you reside and work illegally in Denmark, you can be deported, fined or imprisoned.

CPR stands for Centrale Person Register, which translates as the Civil Registration System.

A CPR number is a personal identification number which, among other things, facilitates accurate linkage between all Danish national registers.

Your CPR number consists of ten digits. The first six digits are your date of birth, and the last four are your unique identification number. The last digit of your CPR number indicates your sex. If it is an odd digit you are male, and if it is an even digit you are female. For example, if your CPR number is 220550-6218, you were born on 22 May 1950 and you are female.

You can read more about the Civil Registration System at their website.

Citizens from EU/EEA countries can reside and work in Denmark in accordance with the EU rules of free movement of services and people. You can read more about free movement within the EU ate the European Commission’s website.

EU/EEA citizens are exempt from the regulations concerning residence and work permits, but must instead apply for a Certificate of Registration, also referred to as a Registration Certificate. Read more about Certificate of Registration at the Danish State Administration’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

You can travel to and from Denmark with ferries from different countries.

For information about ferry services to and from Denmark visit www.denmark.net.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

Denmark's main airport, and the largest in Scandinavia, is Copenhagen International Airport, Kastrup. The majority of international flights fly in and out of Kastrup. However, other airports, including Aarhus (Tirstrup), Billund, Aalborg, and Esbjerg offer flights to and from international destinations.

Read more about Copenhagen International Airport, Kastrup www.cph.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The rules that govern travel time guarantees differ from one service operator to another. You must contact the service operator concerned to find out which rules apply in the event of a delay.

Acquaint yourself with the rules that apply before choosing another means of transport to reach your destination. A refund of your extra travel expenses often requires that certain conditions are fulfilled, and sometimes you will only get a partial refund of your expenses. A maximum expense refund amount also applies.

If you have been delayed and you wish to contact the service operator to check whether you are eligible for a refund, make sure that you have detailed information about your planned journey and the actual delay involved.

Many of Denmark’s small islands can only be reached  by boat or ferry. In addition to the Great Belt Bridge, there ferry services also operate between and connect Jutland and Zealand. 

For information about ferry services in Denmark visit www.faerge.dk. Please note that the link is in Danish. However, clicking on the different cities displayed on the interactive map you will find information on timetables, contacts to local operators, etc. There is also information about ferry routes in the left-hand menu of the website. 

Despite Denmark’s relatively diminutive proportions, domestic services are provided from several regional airports. For a list of Danish airports’ websites go to Visit Denmark’s website.

As tips as to what you should make a note of if you intend to request a refund:
The scheduled date, place and time of departure.

• The planned transport route number.
• Your scheduled destination and time of arrival.
• Your actual time of arrival.
• What went wrong - why were you delayed?
• What extra expenses did you incur and how did you reach your final destination, e.g. if you took a taxi, where did your take the taxi from and to, and what did you pay?

Remember to keep all your tickets and receipts!

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

In the brochure, "DSB’s Basic Travelling Time Guarantee", you will find DSB’s travel time guarantee explained.

The booklet ”Insurance for everyday needs” published by the Danish Insurance Association contains more information about insurance in Denmark. Visit the Danish Insurance Association website at www.forsikringogpension.dk.

In addition to give information about the above-mentioned elements, the guide, Tax scheme for foreign researchers and key employees (25 per cent or 33 per cent taxation), on the SKAT website, the guide also  contains information about:

• How to register employees for the scheme.
• Calculating the tax.
• If you as an employee have other income.
• How to prepare you annual assessment notice as an employee.
• Supplementary tax liability.
• Approval of researchers.
• Tax authorities in Denmark.

Please note that some of the headings in the table of content of the guide also has links to relevant subcategories. 

For further information about rules and factors to be aware of as a new taxpayer in Denmark, you should read the guide Taxation - when moving to Denmark.

Transport services operate to and from all airports in Denmark. For information about transport to and from the airport you are flying to or from, visit the airports’ website. For a list of Danish airports’ websites go to Visit Denmark’s website.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

Aarhus Airport, Tirstrup, is 36 kilometers from Aarhus. For more information about Aarhus Airport, Tirstrup, go to www.aar.dk.

An alternative to Aarhus Airport is Billund Airport, 96 kilometers from Aarhus. For more information about Billund Airport, go to www.billund-airport.dk.

A wide range of information is available on SKAT’s website: www.skat.dk.

More information on allowances and deductions is to be found in SKAT’s leaflet Tax in Denmark, An introduction – for new citizens. You will also find some information regarding allowances and deductions in SKAT’s guide ”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to Denmark to work for a limited period of time. The guide explains how to obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

Further information about the Danish tax system in relation to pension plans is available in SKAT’s guides: Tax and pension plans - for those with a pension plan in Denmark or another EU or EEA member state and Tax and pension plans - for migrant workers who come to Denmark from another country to work.

If you have any questions you can always call SKAT on telephone +45 72 22 18 18.

You will also find some information about tax in Denmark on Work in Denmark’s website.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

If you have any questions about CPR numbers contact Citizens’ Services in the municipality in which you live. You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide: 

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus, you can meet service assistants from Citizens’ Services and get assistance acquiring a CPR number in International Citizen Service Aarhus, located at Nordhavnsgade 4, 8000 Aarhus C. For more information about the International Citizen Service Aarhus, go to International Citizen Service.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at kark.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. You then:

• Enter “The name of the Municipality you live in” in the Hvor (Where) search box

• Then click on Søg (Search)

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can meet Aarhus Municipality’s Citizens’ Services and get assistance with acquiring a CPR number at One Stop Shop on Wednesdays from 14.00-16.00. The One Stop Shop is located at Nordhavnsgade 1, 8000 Aarhus C. For more information about the One Stop Shop, go to One Stop Shop.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov 

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj 

The Danish health insurance covers the cost of acute medical treatment during the first month of a vacation in Europe. You must therefore also take your Danish health insurance card with you when you travel outside Denmark. However, please note that the health insurance does not cover the cost of repatriation for medical reasons to your home country or Denmark, emergency repatriation or personal liability. For this reason, we encourage you to take out travel insurance/ additional insurance prior to your departure.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

The local Citizens’ Services will provide you with contact information for the local provider of free Danish language courses. After sign-up, the language school will want to see you and give an assessment of which class will give you best value and most effective learning possibilities.

If you want to enrol in free Danish classes in Aarhus, you can contact:

Lærdansk Aarhus, Vestergade 72, third floor, 8000 Aarhus C.
Phone: +45 8732 5400.
Mail: aarhus@laerdansk.dk.

You can also enrol by following this link.

You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter  “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search). You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

Learn more about the Danish tax system in the guide "Taxation - when moving to Denmark". If you are interested in learning more about how and why we pay tax in Denmark, most common tax rules are described in the guide "Tax in Denmark - An introduction for new citizens".

You can call SKAT on +45 72 22 18 18 or go to your local SKAT service office.

You can find your local service office, at SKAT’s website - If you do not understand Danish, please follow this guide: 

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search area “Postnr. eller by:”,
• Click on the “søg” button.

The location of SKAT’s service centers in your area will then be marked of as small buildings on the map. Place the arrow over the building, and the address of the service office will be displayed.

“Skattecentre” means tax service offices, “Postnr. eller by” means post code or town, “Søg” means search.

If you live in the Aarhus area, you can also meet representatives of SKAT at International Citizen Service. Read more about International Citizen Service here.

If you need further information regarding Betalingsservice, contact your bank.

The public health insurance doses not cover the cost of e.g. medicine, dental care, physiotherapy and podiatry. However, you may be eligible for a subsidy. The health insurance does not cover the cost of repatriation for medical reasons when you are abroad, either.

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

Post Danmark A/S 
Tietgensgade 37 
1566 København V                             
Customer support:  +45 80 20 70 30

E-mail: skrivpost@post.dk

Website: www.postdanmark.dk

The European Commission website provides practical answers to important questions when you need medical treatment abroad. You can also find national information and contact of relevant countries on the website.

For information about SKAT and taxes in Denmark, see the SKAT website: www.skat.dk

You can also call SKAT on +45 72 22 18 18

In the pamphlet Tax in Denmark, An introduction – for new citizens, you can learn about the Danish tax system. Please note that the booklet was published in 2005, and it does not include the changes adopted in the connection of the Tax Reform Act 2009. You can read more about the changes here.

Information about tax in Denmark is also available in SKAT’s guide”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to work in Denmark for a limited period of time. The guide explains how you obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

On the SKAT website you will find a guide about the preliminary income assessment for 2009. The guide contains the most common tax rules applicable to salaried staff/wage-earners and pensioners and indicates when and how you should change your preliminary income assessment and shows examples of tax calculations.

You can find your local SKAT service office, on SKAT’s website - If you do not understand Danish, please follow this guide:

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search field “Postnr. eller by:”.
• Click on the “søg” button.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

The Regional State Administrations is responsible for handling EU/EEA citizens’ applications for an EU residence document. For more about the Regional State Administration and their work, visit the website: www.statsforvaltning.dk.

For questions regarding Certificate of Registration, call the Regional State Administrations’ EU residence office on +45 72 56 84 56.
The Central Jutland State Administration EU-residence office handles applications for Certificate of Registration for people resident in the Aarhus area and Central Jutland. The office is located at Lyseng Alle 1, 8270 Højbjerg.

You can also obtain assistance with, and submit your Application for EU Residence Document, at International Citizen Service Aarhus. Read more about International Citizen Service here.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

You can read more about NemKonto accounts at www.nemkonto.dk. You can also call NemKonto support at +45 44 60 63 68, or contact a Danish bank.

The Danish Immigration Service is responsible for issuing residence and work permits for non-EU/EEA citizens. You can read about the Danish Immigration Service, their work, and which rules apply for residence and work permits on their website www.nyidanmark.dk.

The Danish Immigration Services
Ryesgade 53
2100 Copenhagen Ø
Telephone: +45 35 36 66 00
Telephone hours: 9 a.m. to 3 p.m.
Fax: +45 35 36 19 16
E-mail: us@us.dk

Note: The Danish Immigration Service has made a telephone guide that tells you what questions you can expect to get answered when you contact them.

If you want to contact the Danish mission in your country, you can find the relevant contact information at www.um.dk.

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at krak.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can also meet Citizens’ Services and get assistance with acquiring a CPR number at International Citizen Service, located at Nordhavnsgade 4, 8000 Aarhus C. Read more about International Citizen Service here.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

The Sports Confederation of Denmark, www.dif.dk.

The Danish Gymnastics and Sports Associations, www.dgi.dk.

The Danish Company Sports Federation, www.firmaidraet.dk (Information only available in Danish).

Ministry of Culture, www.kum.dk.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

Relevant authorities:

The Danish Road Directorate
Niels Jules Gade 13
PB 9018
DK-1022 Copenhagen K.
Telephone: 45 7244 3333
Fax: +45 3315 0848
Website: www.vejdirektoratet.dk.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

If you have any practical questions regarding ICS, you can contact Workindenmark.

Note that representatives of Immigration Service, the State Administration for Central Jutland, Aarhus Municipal Citizens’ Services and SKAT are only available at ICS during the service's opening hours. If you have got questions outside ICS' opening hours, please, contact the respective authority directly.

You can contact the Regional State Administrations’ EU residence office at: +45 7256 8456.

You can contact SKAT at: +45 7222 1818.

In Aarhus you will find Citizens’ Services at the following addresses:

Rådhuset (City Hall)
Park Allé
8000 Aarhus C

Aaby Bibliotek
Ludvig Feilbergs Vej 7
8230 Aabyhøj

Risskov Bibliotek
Fortebakken 1
8240 Risskov

Viby Bibliotek
Skanderborgvej 170
8260 Viby J

Opening hours:

Monday, Tuesday and Wednesday 8.00-16.00
Thursday 10.00-19.00
Friday 8.00-16.00

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You can travel to and from Denmark with ferries from different countries.

For information about ferry services to and from Denmark visit www.denmark.net.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

Denmark's main airport, and the largest in Scandinavia, is Copenhagen International Airport, Kastrup. The majority of international flights fly in and out of Kastrup. However, other airports, including Aarhus (Tirstrup), Billund, Aalborg, and Esbjerg offer flights to and from international destinations.

Read more about Copenhagen International Airport, Kastrup www.cph.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

The rules that govern travel time guarantees differ from one service operator to another. You must contact the service operator concerned to find out which rules apply in the event of a delay.

Acquaint yourself with the rules that apply before choosing another means of transport to reach your destination. A refund of your extra travel expenses often requires that certain conditions are fulfilled, and sometimes you will only get a partial refund of your expenses. A maximum expense refund amount also applies.

If you have been delayed and you wish to contact the service operator to check whether you are eligible for a refund, make sure that you have detailed information about your planned journey and the actual delay involved.

Many of Denmark’s small islands can only be reached  by boat or ferry. In addition to the Great Belt Bridge, there ferry services also operate between and connect Jutland and Zealand. 

For information about ferry services in Denmark visit www.faerge.dk. Please note that the link is in Danish. However, clicking on the different cities displayed on the interactive map you will find information on timetables, contacts to local operators, etc. There is also information about ferry routes in the left-hand menu of the website. 

Despite Denmark’s relatively diminutive proportions, domestic services are provided from several regional airports. For a list of Danish airports’ websites go to Visit Denmark’s website.

As tips as to what you should make a note of if you intend to request a refund:
The scheduled date, place and time of departure.

• The planned transport route number.
• Your scheduled destination and time of arrival.
• Your actual time of arrival.
• What went wrong - why were you delayed?
• What extra expenses did you incur and how did you reach your final destination, e.g. if you took a taxi, where did your take the taxi from and to, and what did you pay?

Remember to keep all your tickets and receipts!

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

In the brochure, "DSB’s Basic Travelling Time Guarantee", you will find DSB’s travel time guarantee explained.

Transport services operate to and from all airports in Denmark. For information about transport to and from the airport you are flying to or from, visit the airports’ website. For a list of Danish airports’ websites go to Visit Denmark’s website.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

Aarhus Airport, Tirstrup, is 36 kilometers from Aarhus. For more information about Aarhus Airport, Tirstrup, go to www.aar.dk.

An alternative to Aarhus Airport is Billund Airport, 96 kilometers from Aarhus. For more information about Billund Airport, go to www.billund-airport.dk.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

The Danish health insurance covers the cost of acute medical treatment during the first month of a vacation in Europe. You must therefore also take your Danish health insurance card with you when you travel outside Denmark. However, please note that the health insurance does not cover the cost of repatriation for medical reasons to your home country or Denmark, emergency repatriation or personal liability. For this reason, we encourage you to take out travel insurance/ additional insurance prior to your departure.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

The public health insurance doses not cover the cost of e.g. medicine, dental care, physiotherapy and podiatry. However, you may be eligible for a subsidy. The health insurance does not cover the cost of repatriation for medical reasons when you are abroad, either.

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The European Commission website provides practical answers to important questions when you need medical treatment abroad. You can also find national information and contact of relevant countries on the website.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

For directions to drive from one point to another, the Danish Yellow Pages’ website, degulesider.dk, has a map search application. Enter your point of departure and destination in the boxes at the top of the screen and a route suggestion will appear on the map.

The internet journey planer, rejseplanen.dk, has a service which allows you to compare a car journey with a journey by bus and/or train. Access the service at www.rejseplanen.dk and click on “CarJourneyplanner” in the menu on the left hand side. Click on the UK flag at the bottom of the page for the English version.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

You can download the timetable for Aarhus’ city buses and night buses on Midttrafik’s website. On the website you can also find the timetable for the regional buses. Please note that the sites are only in Danish. 

You can also find departure and arrival times to and from destinations in Aarhus at: www.rejseplanen.dk.

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone).

If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.

When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket. Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

There are different railways companies that operate different parts of the railway network in Denmark. The largest railway operator is the railway company DSB (Danske Stats Baner). Read more about DSB, on DSB’s website www.dsb.dk.

Besides DSB, services are also operated in Denmark by private railway companies. Find details of the companies operating rail services in Denmark at the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

On many IC and ICL trains, you will find family zones (familiezone) and quiet zones (stillezone). If you sit in a quiet zone you are expected to respect the other travellers’ desire for peace and quiet. You are required to switch off the sound on all your electronic devices, standing is not permitted in quiet zones and conversation must be kept to a minimum. Animals are not allowed in quiet zones.

Family zones are primarily intended for passengers travelling with children. If you wish to sit in a family zone it is a good idea to reserve seats.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

Most trains have areas that are designated for prams. Note that on IC and ICL trains you are required to reserve space for your pram in advance and that such reservation cannot be made online.

You can take your bike on most of trains. The area that is designated for bikes are usually marked, showing an illustration of a bike on or beside the door. If you take a bike, you must buy a supplementary ticket for it. Note that there is only space for a limited number of bikes on any one train and that it is up to the conductor to decide whether or not there is room for your bike. During the summer the railways companies often require you to reserve a space for your bike. You can neither reserve nor buy bike tickets online.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Conductors check tickets on most trains. If you are unable to present a valid ticket you will be fined DKK 600.

The online journey planner, www.rejseplanen.dk, is a very useful site when you are looking for travel routes, departure and arrival times. Rejseplanen.dk is based on data provided by all bus and railway operators, as well as most ferry services in Denmark. The journey planner can also help you to find coordinating buses if you cannot reach your destination by train.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.