Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

The booklet ”Insurance for everyday needs” published by the Danish Insurance Association contains more information about insurance in Denmark. Visit the Danish Insurance Association website at www.forsikringogpension.dk.

In addition to give information about the above-mentioned elements, the guide, Tax scheme for foreign researchers and key employees (25 per cent or 33 per cent taxation), on the SKAT website, the guide also  contains information about:

• How to register employees for the scheme.
• Calculating the tax.
• If you as an employee have other income.
• How to prepare you annual assessment notice as an employee.
• Supplementary tax liability.
• Approval of researchers.
• Tax authorities in Denmark.

Please note that some of the headings in the table of content of the guide also has links to relevant subcategories. 

For further information about rules and factors to be aware of as a new taxpayer in Denmark, you should read the guide Taxation - when moving to Denmark.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

A wide range of information is available on SKAT’s website: www.skat.dk.

More information on allowances and deductions is to be found in SKAT’s leaflet Tax in Denmark, An introduction – for new citizens. You will also find some information regarding allowances and deductions in SKAT’s guide ”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to Denmark to work for a limited period of time. The guide explains how to obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

Further information about the Danish tax system in relation to pension plans is available in SKAT’s guides: Tax and pension plans - for those with a pension plan in Denmark or another EU or EEA member state and Tax and pension plans - for migrant workers who come to Denmark from another country to work.

If you have any questions you can always call SKAT on telephone +45 72 22 18 18.

You will also find some information about tax in Denmark on Work in Denmark’s website.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

Relevant websites:

• Copenhagen International Airport, Kastrup: www.cph.dk.
• Aarhus Airport, Tirstrup: www.aar.dk.
• Billund Airport: www.billund-airport.dk.

For a list of Danish airports’ websites go to Visit Denmark’s website.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

If you have any questions about CPR numbers contact Citizens’ Services in the municipality in which you live. You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide: 

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus, you can meet service assistants from Citizens’ Services and get assistance acquiring a CPR number in International Citizen Service Aarhus, located at Nordhavnsgade 4, 8000 Aarhus C. For more information about the International Citizen Service Aarhus, go to International Citizen Service.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at kark.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. You then:

• Enter “The name of the Municipality you live in” in the Hvor (Where) search box

• Then click on Søg (Search)

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can meet Aarhus Municipality’s Citizens’ Services and get assistance with acquiring a CPR number at One Stop Shop on Wednesdays from 14.00-16.00. The One Stop Shop is located at Nordhavnsgade 1, 8000 Aarhus C. For more information about the One Stop Shop, go to One Stop Shop.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov 

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj 

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The local Citizens’ Services will provide you with contact information for the local provider of free Danish language courses. After sign-up, the language school will want to see you and give an assessment of which class will give you best value and most effective learning possibilities.

If you want to enrol in free Danish classes in Aarhus, you can contact:

Lærdansk Aarhus, Vestergade 72, third floor, 8000 Aarhus C.
Phone: +45 8732 5400.
Mail: aarhus@laerdansk.dk.

You can also enrol by following this link.

You can find the address and phone number of your Municipal Citizens’ Services here. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter  “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search). You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

Learn more about the Danish tax system in the guide "Taxation - when moving to Denmark". If you are interested in learning more about how and why we pay tax in Denmark, most common tax rules are described in the guide "Tax in Denmark - An introduction for new citizens".

You can call SKAT on +45 72 22 18 18 or go to your local SKAT service office.

You can find your local service office, at SKAT’s website - If you do not understand Danish, please follow this guide: 

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search area “Postnr. eller by:”,
• Click on the “søg” button.

The location of SKAT’s service centers in your area will then be marked of as small buildings on the map. Place the arrow over the building, and the address of the service office will be displayed.

“Skattecentre” means tax service offices, “Postnr. eller by” means post code or town, “Søg” means search.

If you live in the Aarhus area, you can also meet representatives of SKAT at International Citizen Service. Read more about International Citizen Service here.

If you need further information regarding Betalingsservice, contact your bank.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

Post Danmark A/S 
Tietgensgade 37 
1566 København V                             
Customer support:  +45 80 20 70 30

E-mail: skrivpost@post.dk

Website: www.postdanmark.dk

For information about SKAT and taxes in Denmark, see the SKAT website: www.skat.dk

You can also call SKAT on +45 72 22 18 18

In the pamphlet Tax in Denmark, An introduction – for new citizens, you can learn about the Danish tax system. Please note that the booklet was published in 2005, and it does not include the changes adopted in the connection of the Tax Reform Act 2009. You can read more about the changes here.

Information about tax in Denmark is also available in SKAT’s guide”About tax – for people resident abroad and working in Denmark”. The guide is intended for individuals from other countries coming to work in Denmark for a limited period of time. The guide explains how you obtain a tax card, how tax is deducted from your income and which allowances and deductions you are entitled to.

On the SKAT website you will find a guide about the preliminary income assessment for 2009. The guide contains the most common tax rules applicable to salaried staff/wage-earners and pensioners and indicates when and how you should change your preliminary income assessment and shows examples of tax calculations.

You can find your local SKAT service office, on SKAT’s website - If you do not understand Danish, please follow this guide:

• Tick the box in front of the word “Skattecentre”, which is listed in the column on the left hand side.
• Enter “the post code of your town” (4 digits only) in the search field “Postnr. eller by:”.
• Click on the “søg” button.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

The Regional State Administrations is responsible for handling EU/EEA citizens’ applications for an EU residence document. For more about the Regional State Administration and their work, visit the website: www.statsforvaltning.dk.

For questions regarding Certificate of Registration, call the Regional State Administrations’ EU residence office on +45 72 56 84 56.
The Central Jutland State Administration EU-residence office handles applications for Certificate of Registration for people resident in the Aarhus area and Central Jutland. The office is located at Lyseng Alle 1, 8270 Højbjerg.

You can also obtain assistance with, and submit your Application for EU Residence Document, at International Citizen Service Aarhus. Read more about International Citizen Service here.

You can read more about NemKonto accounts at www.nemkonto.dk. You can also call NemKonto support at +45 44 60 63 68, or contact a Danish bank.

The Danish Immigration Service is responsible for issuing residence and work permits for non-EU/EEA citizens. You can read about the Danish Immigration Service, their work, and which rules apply for residence and work permits on their website www.nyidanmark.dk.

The Danish Immigration Services
Ryesgade 53
2100 Copenhagen Ø
Telephone: +45 35 36 66 00
Telephone hours: 9 a.m. to 3 p.m.
Fax: +45 35 36 19 16
E-mail: us@us.dk

Note: The Danish Immigration Service has made a telephone guide that tells you what questions you can expect to get answered when you contact them.

If you want to contact the Danish mission in your country, you can find the relevant contact information at www.um.dk.

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at krak.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. Enter “The name of the Municipality you live in” in the Hvor (Where) search box. Then click on Søg (Search).

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can also meet Citizens’ Services and get assistance with acquiring a CPR number at International Citizen Service, located at Nordhavnsgade 4, 8000 Aarhus C. Read more about International Citizen Service here.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C.

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J.

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj

The Sports Confederation of Denmark, www.dif.dk.

The Danish Gymnastics and Sports Associations, www.dgi.dk.

The Danish Company Sports Federation, www.firmaidraet.dk (Information only available in Danish).

Ministry of Culture, www.kum.dk.

Relevant authorities:

The Danish Road Directorate
Niels Jules Gade 13
PB 9018
DK-1022 Copenhagen K.
Telephone: 45 7244 3333
Fax: +45 3315 0848
Website: www.vejdirektoratet.dk.

SKAT’s website www.skat.dk provides information about SKAT and the tax rules and regulations that apply in Denmark.

If you have any practical questions regarding ICS, you can contact Workindenmark.

Note that representatives of Immigration Service, the State Administration for Central Jutland, Aarhus Municipal Citizens’ Services and SKAT are only available at ICS during the service's opening hours. If you have got questions outside ICS' opening hours, please, contact the respective authority directly.

You can contact the Regional State Administrations’ EU residence office at: +45 7256 8456.

You can contact SKAT at: +45 7222 1818.

In Aarhus you will find Citizens’ Services at the following addresses:

Rådhuset (City Hall)
Park Allé
8000 Aarhus C

Aaby Bibliotek
Ludvig Feilbergs Vej 7
8230 Aabyhøj

Risskov Bibliotek
Fortebakken 1
8240 Risskov

Viby Bibliotek
Skanderborgvej 170
8260 Viby J

Opening hours:

Monday, Tuesday and Wednesday 8.00-16.00
Thursday 10.00-19.00
Friday 8.00-16.00

The regional transport service organisation:

• In North Jutland is Nordjyllands Trafikselskab,  www.nordjyllandstrafikselskab.dk.
• In Central Jutland is Midttrafik, www.midttrafik.dk.
• In the Metropolitan Region and Region Zealand is Movia, www.moviatrafik.dk.
• In Region Southern Denmark is Sydtrafik, www.sydtrafik.dk and Fynbus, www.fynbus.dk. 
• On the Baltic island of Bornholm is BAT www.brk.dk.

Note that some sites are only in Danish.

You can find a list of some of the companies who offer long distance services in Denmark at Visit Denmark’s website.

Visit X bus´ website at: www.xbus.dk.

Some of the companies operating bus services to and from Denmark are listed on Visit Denmark´s website.

DSB Customer Centre: +45 70 13 14 15, for other contact information to DSB, go to DSB’s website. 

Find details of the companies operating rail services in Denmark on the Danish Road Directorate’s website. Please note that you will be directed to a Danish site.

The online journey planner, Rejseplanen, provides information about all public transport in Denmark: www.rejseplanen.dk.

Relevant authority:

IT- og Telestyrelsen/ Ministry of Science Technology and Innovation.
Address: Holsteinsgade 63, DK-2100 Copenhagen Ø.
Telephone number: +45 35 45 00 00
Website: www.itst.dk.

Statistics Denmark: www.dst.dk.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip.

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

IC and ICL trains have first and second class accommodation. A second class ticket includes the trip itself and on some services, there will be a train trolley, from which you can buy drinks and snacks. On a first class ticket, some drinks and snacks are at your disposal during the trip. 

On most trains you will find specific areas designated for wheelchairs. Seats can be reserved for wheelchairs on all IC and ICK trains.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

On most bus services, you can buy tickets on the bus from a ticket machine or the driver. Where and how you buy tickets varies, depending on the operating company and the type of bus you are traveling in, e.g. whether it is a city bus or a regional bus. 

Some bus companies accept credit cards on the bus. However, it is always a good idea to bring cash if you intent to buy tickets on the bus. On some of the long distance connections you can reserve seats and buy tickets in advance.

You can find information on bus tickets in the Aarhus area under 'Taking the bus in Aarhus'.

In Denmark you must buy a ticket before you travel. Tickets are checked by a conductor on the train and if you cannot produce a valid ticket you will be fined.
When you buy tickets, you can buy either one-way tickets or return. On IC or ICL trains, you can choose between second or first class tickets.

You are not required to reserve a seat for your train journey but it is the only way you are guaranteed not to be left standing. If you wish to reserve a seat you must specify this when you buy your ticket.  Seat reservations coast approximately DKK 25. Note that even though you are not required to reserve a seat for your journey, it is recommended that you do so for journeys during peak periods.

Unless you ask for a ticket for a specific departure, the ticket you buy is likely to be valid for two hours. This means that you can use the ticket on any train that leaves for your destination within two hours of buying your ticket. Remember that if you make a seat reservation, it is only valid for the specified departure. The time validity of your ticket is stated on your ticket.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

Many cities and regions in Denmark are divided into travel zones and the fare you pay depends on how many zones you travel through. You will, however, generally be charged for a minimum of two zones. You will find zone maps at the bus stations.

In the cities, you can often use your ticket to travel for as long as it is valid on public transport, both train and bus services, within the number of zones you have paid for. When you travel on long distance bus services you will often pay a set fare between destinations along the route and not according to a zone system.

For information on bus tickets in the Aarhus area go to, Taking the bus in Aarhus.
 

Cities and regions are usually divided into travel zones. Your fare depends on the number of zones you travel through. However the minimum fare is often the price of two travel zones. You will find zone maps on the station. In most cities, you can use your ticket as long as it is valid on most public transport, both train and bus services within the number of zones you have paid for.

You can also buy an Orange billet (Orange ticket) discount ticket for many national and regional train departures. Note that special rules apply to these tickets, for further information go to About DSB Orange tickets and Booking a DSB Orange ticket. 

If you are between 16-26 years of age or are on SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB wildcard gives you discounts on many train tickets. Read more about DSB Wildcard under DSB Wildcard.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

If you frequently travel to one destination or within the same number of zones, it may be a good idea to buy a travel card (månedskort/periodekort) or a discount card (klippekort). The smartest buy depends on how frequently you travel.

A travel card entitles you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid.

Discount cards are valid for 10 journeys within a specified number of zones. You pay less per journey using a discount card than with a single ticket. When travelling with a discount card you must punch the card at the beginning of your journey. Punching machines are situated on stations where you enter the platform.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

A travel card allows you to travel as many times you like within the number of zones for which you have bought your travel card, for as long as the card is valid. Many companies offer travel cards valid from 30 to 365 days. Some offer a reduced-rate period card which is not valid during the rush hour. Note that many of the night bus services have different fares than daytime services, which means that your travel card may not be valid on these buses.

If you want a period travel card you will usually have to go the company’s ticket office. Have with you some form of photo-ID, your health insurance card as proof of your CPR number and a passport-sized photo for your travel pass. Weekend and weekly travel cards are often available at kiosks and at tourist information offices and do not require a photo or proof of identity.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

There are ticket machines on most stations, most of which accept both cash and credit/debit cards. You will find them either in the station’s main hall or on the platform. At serviced stations, you can also buy tickets at the service office or in the station kiosk.

If the station you depart from is not manned and the ticket machine is out of order, contact the conductor as soon as you get on the train. If you do not do so you risk being fined when the conductor asks to see your ticket.  If the telephone number to the operation company is listed on the machine, it is also a good idea to call the operation company and inform them that the machine is out of order.

To buy and reserve tickets you can also contact DSB. You can find the contact information to DSB, on DSB’s website.

Note that DSB Orange tickets can only be bought online on DSB´s Online ticket shop. Read more about Orange tickets under About DSB Orange tickets and Booking a DSB Orange ticket.

A discount card is valid for 10 journeys within the number travel zones you have bought the card for. You pay less per journey if you travel with a discount card than you do with a single ticket.  When you travel with a discount card you must punch the card at the start of your journey. You will find a punching machine at the station, in the bus, or ask the driver. Discount cards are available at ticket offices and many kiosks and supermarkets.

On most standard tickets, one adult can take two children under the age of twelve with them free of charge. However, children under age 12 travelling alone must pay a children’s fare. Children under 16 can buy children’s tickets and discount cards.

When you have punched your discount card or bought a ticket, the card or the ticket is valid for a certain time period. When you punch your discount card, the start time of your journey is stamped onto the card. The time of purchase is also stamped on the ticket you buy from the ticket machine or the bus driver. The time validity of a ticket and discount card varies in accordance to the number of zones for which the discount card/ticket is valid. The exact validity period of a discount card and/or a ticket is specified on the card/ticket.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book. 

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket.  Children from age 12 to 15 years pay half price.

Most bus companies post bus routes and timetable on their website. Often, you can also find bus timetables at the bus station and on the bus. Furthermore, the Internet journey planer, www.rejseplanen.dk is very useful if you are looking for travel routes, departure and arrival times. The journey planner is based on data provided by all the bus and railway operators and most of the ferry services in Denmark – local as well as national. For an English version of www.rejseplanen.dk, click on the UK flag at the bottom of the page.

On many city bus services, one adult is entitled to travel with two children under the age of twelve for free. However, children under 12 travelling alone pay a children’s fare. Children under 16 can buy children’s tickets and children’s discount cards. Ask the driver or at the ticket office about the rules that apply when travelling with a specific company.

To get a DSB orange ticket you must book and pay for the ticket online at DSB´s Online ticket shop, www.dsb.dk. Note the service is only in Danish.

You print the ticket yourself. A seat reservation is included in the price and will be stated on your ticket when you print it. When you book an Orange ticket you will be asked to state you email address.  Your e-ticket and your order confirmation will be sent to this email address. You will also be asked to provide proof of ID when you present your ticket on the train. The ID you use can be your credit card (not necessarily the one you used to pay for the ticket), driving licence, passport, etc.  When booking the ticket, you will be asked for the name of the person (your name) to whom the ID was issued , along some of the digits printed on the ID. The ID information you provide is called Print Selv-ID (Print it yourself-ID) and is requested to prevent tickets being copied. 

Remember to have both your printed ticket and your Print Selv-ID with you when you travel because the conductor will ask for both.

If you are between 16-26 years of age or get SU, a Danish government education grant, you are entitled to a DSB Wildcard. A DSB Wildcard costs DKK 180 and gives you discounts on many train tickets.

With a DSB wildcard you get:

• 50% discount on train tickets Monday-Thursday and on Saturdays.
• 25% discount on train tickets on Fridays and Sundays
• 25% discount on general products from DSB's shops in the trains.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

Small towns may only have one or two local taxi operators, but in most cities you will find that many taxis belong to large companies. All taxis in Denmark are licensed by the authorities. They are equipped with meters and fares are regulated. Danish taxis are easily recognised by the green and yellow illuminated on their roof or in the windshield. The light indicates whether or not the taxi is free. If it is on it is available for service the light will be on. If the light is off, the taxi is occupied.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

A DSB orange is a discount ticket. The price of a DSB Orange ticket varies and they are not available for all train departures. The number of tickets available for a given departure varies, so your chance of getting an orange ticket is greater, the sooner you book.

Orange tickets are only valid for the specified departure day and time and are not valid on bus or Metro services. Orange tickets can be bought two months prior to departure. They are non-refundable and cannot be changed after the purchase has been made.

DSB orange tickets can only be bought online at DSB´s Online ticket shop. You find DSB´s online ticket shop at www.dsb.dk. Note the service is in Danish only. You have to print the Orange ticket yourself and a seat reservation is required. The seat reservation is included in the price and will be stated on your ticket when you print it. Adults travelling with an Orange ticket can take two children under the age of 12 with them free of charge, but you must remember to reserve seats for the children when you book the ticket. Children from age 12 to 15 years pay half price.

In Denmark you will find Regional trains (Re), InterCity trains (IC) and InterCityLyn trains (ICL – ‘lyn’ stands for ‘lightening’).

Re services connect local stations to main junctions throughout Denmark. IC and ICL trains connect major stations on the islands of Zealand (Sjælland), Funen (Fyn) and in Jutland (Jylland). The difference between IC and ICL services is that ICL are express trains which make fewer stops. Ticket prices to a destination are the same, whether you travel by IC or ICL train.

Copenhagen also has suburban, so-called S-trains. Read more about Copenhagen’s S-trains at Visit Copenhagen’s website.

A rail map of Denmark is available at Banedanmark’s website.

ICS is a joint initiative by International Community, Aarhus Municipality Citizens’ Services, the Danish tax agency, SKAT, the State Administration for Central Jutland, Workindenmark and Immigration Service. At ICS, representatives of the various authorities will assist you with legal documents that you are required to deal with upon arrival when moving to Denmark.

The service is based on International Community's One Stop Shop, which was initiatated in collaboration with Aarhus Municipality Citizens’ Services, the Danish tax agency, SKAT, the State Administration for Central Jutland in December 2009.

The authority that issues tax cards and collects tax in Denmark is SKAT. You can read more about SKAT on the authority’s homepage www.skat.dk.

Your tax card states your CPR number or your tax ID number, your address, the percentage of tax that your employer is required to deduct from your salary, your tax allowances and deductions, and the date from which the tax card is valid. The tax card in Denmark is an e-card. This means that once you have registered with SKAT your employer can access information about your taxation percentage electronically.

Please note, however, that although your employer can access your tax information electronically, it is your responsibility to check that the information on your tax card is accurate.

The Danish tax card is divided into two parts - a primary card and a secondary card. The two cards state the same information. The difference is that the primary card is used by your main employer and the secondary card is only used if you have an extra job.

You can also read about taxation in Denmark at SKAT´s website and in the tax guide published by SKAT, “Tax in Denmark – an introduction for new citizens”.

NemKonto means easy account. The NemKonto easy account system enables Danish authorities and institutions to transfer money directly to citizens’ bank accounts, such as tax refunds, social welfare payments, salaries, etc.

A NemKonto account is a normal bank account. The only thing that differentiates a NemKonto account from other bank accounts you may have is its designation as a NemKonto account. When you designate an account as your NemKonto account, the Danish authorities will know that this is the one to which all your payments from the public sector should be transferred. You can designate any Danish bank account e.g. a budget or savings account as your NemKonto account.

Read also the Danish Agency for Governmental Management’s information about NemKonto easy accounts.

Your health insurance card is a proof of the fact that you are covered by the Danish healthcare system. You will have to present your health insurance card in connection with all health care services, such as when you visit your GP or a hospital - including the accident and emergency department.

Your health insurance card is also often requested as a means of proof of your CPR number. You will be asked for your health insurance card by most public and many private service points as a means of identification of your CPR number. It is recommended that you always have your health insurance card with you.

Read more about how to get a CPR number under CPR Number.

Residents of Denmark are legally required to have a CPR number. You will also notice that your CPR number is your access number to a number of services in Denmark. You will need it to open a bank account, get a Danish phone number, borrow books at the library, take out insurance, etc.

Many train and bus services correspond, and the internet journey planner, www.rejseplanen.dk, simplifies finding out which services that do so. Rejseplanen.dk (the Journey Planner) is based on data provided by all the bus and rail operators and most of the ferry services in Denmark – local as well as national.
 

Non-EU/EEA citizens must apply for, and be issued with, a residence andawork permit to reside and work in Denmark. The forms you need to fill in to apply for a residence and work permit depends on your reason for moving to Denmark. It is your own responsibility to obtain a residence and a work permit. If you reside and work illegally in Denmark, you can be deported, fined or imprisoned.

CPR stands for Centrale Person Register, which translates as the Civil Registration System.

A CPR number is a personal identification number which, among other things, facilitates accurate linkage between all Danish national registers.

Your CPR number consists of ten digits. The first six digits are your date of birth, and the last four are your unique identification number. The last digit of your CPR number indicates your sex. If it is an odd digit you are male, and if it is an even digit you are female. For example, if your CPR number is 220550-6218, you were born on 22 May 1950 and you are female.

You can read more about the Civil Registration System at their website.

Citizens from EU/EEA countries can reside and work in Denmark in accordance with the EU rules of free movement of services and people. You can read more about free movement within the EU ate the European Commission’s website.

EU/EEA citizens are exempt from the regulations concerning residence and work permits, but must instead apply for a Certificate of Registration, also referred to as a Registration Certificate. Read more about Certificate of Registration at the Danish State Administration’s website.

You can get a taxi by hailing one on the street or by requesting one by phone. There are taxi stands at all major transport nodes in Denmark, and you can always ask hotels and restaurants to call a taxi for you.

Many taxi companies operate different types of vehicles to accommodate customers' specific needs. "Ordinary" 4-seater sedans can accommodate four people and four medium-size suitcases. Station-car taxis can accommodate rather more luggage than a sedan. Many companies have larger cars or minibuses, which can carry more than four people, as well as taxis with wheelchair accessibility.

When you call for a taxi remember to inform the service assistant of the number of people travelling, where you want to be picked up, where you are going to, and whether you have a lot of luggage. Remember also to inform the taxi operator if you are travelling with children which require a special child seat. Some taxi operators will allow you travel with your dog in certain taxis, so remember to inform the taxi company if you have a dog with you. You should also inform the company if you need a taxi that you can access with wheelchair, or you are bringing a stroller. 

Many taxi service companies have an MSN service which lets you know when the taxi has arrived.

Some taxi companies enable frequent users to have a taxi turn out at a specific location on demand. If you are frequent user of taxis you should ask the taxi company if it offers such services.

All Danish taxis use meters and charge more or less the same basic fare per kilometre travelled. However, fares are higher in the afternoon, during the evenings and at night, as well as at weekends. Furthermore, if you order a taxi with more seats than an “ordinary” four-seat taxi the fare is likely to be higher. Also, some taxi companies will start on a higher fare if you call after a taxi by phone, instead of hailing one on the street. The taxi fares are non-negotiable.

Note that many companies charge extra for bicycles and prams/large strollers. Many companies also charge extra if the driver carries your luggage to the door.

In addition to cash, most taxis accept credit cards, but check with the driver as you enter the taxi. If you want to pay by credit card, many taxi companies request that you give your credit card to the driver when you enter the taxi. Your card will most likely be swiped two times; the first time to verify the card’s validity, the second time to make a withdrawal from your account.

Note that the taxi driver has the right to ensure that you as a passenger are able to pay the fare. If you request a receipt for the fare, the taxi driver will provide you one.

The fare includes a service charge, so you are not expected to tip. However, many taxi companies charge extra if the driver is asked to carry the luggage to the door.

You may come across so called black-market taxis in Denmark. A black-market taxi is basically a person driving a private car who offers to drive you to your destination for a certain sum of money. The car will not have a taxi light and the person driving the car will not have a licence to offer taxi services. Do not take a black-market taxi. Black-market taxis are illegal, and as a passenger you have no way of knowing who the driver is, or if he or she will drive you to your destination for the price you have agreed.

At www.gulesider.dk, you can search for a taxi services in your area by entering 'taxa' in the “Hvad/What” section, and where you are, or the postal code in the “Hvor/Where” section. 

You can also find a list of some of the taxi companies in Denmark listed on expats in Denmark’s website.

In Aarhus you can book a taxi from:

• Aarhus Taxa, www.aarhus-taxa.dk.  Phone number: (+45) 89 48 48 48.
• DanTaxi, Århus, www.dantaxi.dk. Phone number: (+45) 70 25 25 25.