In Denmark you access the public health system through yourgeneral practitioner (GP). If he or she cannot treat your health problem, your GP will refer you to a specialist. Note: You do not need a referral from your GP if you are in acute pain and need immediate medical care. You do not need a referral from your GP to go to the dentist, either.

When you register at Citizens’ Services you will be asked to choose a General Practitioner (GP). You can choose whether you want a male or female doctor. However, you are required to choose a GP located within a 15 kilometre radius of your registered address. If you request a GP located more than 15 kilometres from where you live, you must bring along a written acceptance from the GP to Citizens’ Services. Furthermore, the GP you choose must be able to take on new patients.

Note: You are entitled to choose between at least two doctors in your area.

If a doctor is a part of a practise partnership, you can only choose the practise partnership – not the individual doctor.

Children under the age of 15 normally have the same general practitioner (GP) as their parents. If the parents have different GPs, the children usually have the same GP as the mother, unless otherwise is agreed.

If you move to a new address you are required to register your new address at Citizens’ Services in the municipality you move to. If you move to a new municipality or more than 15 kilometres away from where your general practitioner is located you will need to choose a new general practitioner (GP). When you have registered your new address and chosen a GP, you will receive a new health insurance card, where the name and address of your GP will be stated.

You can change your general practitioner (GP) by contacting Citizens’ Services in the Municipality in which you live. It takes 14 days from Citizens’ Services have received your request, before it is set into practice. Note: If you change GP without moving to a new address at least 15 kilometres from where your current GP is located, a DKK 170 fee applies, as you will need a new health insurance card.

For questions regarding your health insurance card contact Citizens’ Services in the Municipality you live. You can find the address and phone number to your Municipality´s Citizens’ Services centres at kark.dk. If you do not understand Danish, please follow this guide:

In the window that opens you will see that Borgerservice (Citizens’ Services) has already been entered in the Hvad (What) search box near the top of the screen. You then:

• Enter “The name of the Municipality you live in” in the Hvor (Where) search box

• Then click on Søg (Search)

You will then see a list of the address and the phone number of the Citizens’ Services office(s) in your Municipality.

If you live in Aarhus you can meet Aarhus Municipality’s Citizens’ Services and get assistance with acquiring a CPR number at One Stop Shop on Wednesdays from 14.00-16.00. The One Stop Shop is located at Nordhavnsgade 1, 8000 Aarhus C. For more information about the One Stop Shop, go to One Stop Shop.

In Aarhus there are Citizens’ Services offices at:

City Hall (Rådhuset)
Rådhuspladsen 2
8000 Aarhus C

Viby Bibliotek (library)
Skanderborgvej 170
8260 Viby J

Risskov Bibliotek (library)
Fortebakken 1
8240 Risskov 

Aaby Bibliotek (library)
Lundvig Feibergs Vej 7
8230 Aabyhøj